My only niggle would be that I didn't receive one item and I had to contact the company to be told this was on back order. It would have made more sense to include such a note with the order
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your review. Back orders are normally shown on the paperwork but are not always very obvious in the way they are laid out so apologies if this was easily overlooked.
Richard
Thank you for your review. To explain about the fragrance, our candyfloss fragrance uses some vanilla in it's base which is not very volatile so does not evaporate very fast from the bottle. Also it uses DEP as a carrier to make it CP soap friendly and that is also not as volatile as DPG, so it may not smell as strong from the bottle but it is full-strength and should perform well in product.
Richard
Great service, prefer doing business with you to other soap cosmetic providers. Great prices and speedy service. Website still isn't user friendly and be great if you had a bit more range on extracts...
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The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your review! We like to hear feedback to improve.
Thank you.
Brodie
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