Thank you for your review. We'll shortly be launching our own Blog plus more helpful video tutorials, so hopefully you'll find these useful in the coming weeks.
Richard
due to a high number of orders as of late, shipping times are slightly longer than normal. I hope this did not cause much disruption to you. Good to hear our products were well labelled and easily accessible! Thank you for leaving a review!
Brodie
First time I ordered service was excellent.
This time I ordered I had to ring 6 days later to confirm they had recieved my order, not so good this time around although my products were fine
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
I am sorry to hear you had trouble this time Janet, unfortunately some times network providers place the confirmations in your spam email folder, Hopefully this won't happen again and you will be fully updated next time. Thank you for shopping with us and we do hope to see you again and I am glad your products were all OK.
Sorry for the inconvenience.
Brodie
Ordered on line Thursday recieved my order the following Monday, recieved a confirmation email when I placed the order,when it was dispatched and one to track it excellent service
Excellent service, nice new website which is easy to navigate. Delivery great considering the amount of orders they'll be getting. Soap Kitchen is my first port of call for all supplies.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
That is great to hear! Thank you for your kind review.
Brodie
Unfortunately we only received your email this morning as the office is closed Saturday and Sunday, We are correcting this mistake and your item will be with you soon. Please accept our apologies.
Brodie
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