This has been my first experience buying from The Soap Kithchen and have today they have made a very good impression. Everything was in stock, delivery was prompt & packakaged well.
I will...
over a week passed and items not arrived. I spoke to Brody who said UPS have tried to deliver. No card left. There was no recognition by Brody as a representative of the Soap Kitchen that I have...
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The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your feedback, however as discussed on Friday we explained that UPS do not always leave a note which is not acceptable from them. We had to track the package, which we did whilst you were on the phone. It was left at an access point due to yourself not being available to collect the package at your given address. We had to wait to hear from UPS about organising your new delivery which was mentioned to you and a third phone call which you were told it will be arriving on Tuesday and will be left with a neighbor if you are not in. We apologised and spoke with UPS regarding this issue.
Brodie
Fast easy to use website, I was pleased to be emailed with the date of delivery and then text on the day to be told when the delivery would be in an hour slot
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