I'm sorry to hear about the batch numbers! We'll try to improve the quality of the batch numbers on our products in future. If you'd like, you can email me at info@thesoapkitchen.co.uk and I can confirm the batches for you?
Mark
Trusted Customer
10 years ago
To be clear, I've been generally quite happy with Soap Kitchen for many years: excellent prompt service, reasonable value for money and I appreciate that they carry so many different products.
This is my second order from The Soap Kitchen and I was very pleased with the speed of service. The website worked well for me and having previously "registered" I was given some discounts which were...
Good communication, only problem we got is we ordered dry Lavandula Angustifolia and we got Lavandin dry flowers.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your review - Our apologies again for the incorrect species of dried lavender which was sent out to you! We'll be working closer with our suppliers to ensure that we've got the correct species of lavender labelled on our website for the future.
Mark
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