How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Rug Company UK Reviews

https://uk.therugcompany.com/

Handmade rugs designed by your favourite designers and our in-house design studio.

Service

5

/5

5

4

3

2

1

3

0

3

ratings over the past year

Displaying all 3 reviews

Trusted Customer

13 days ago

Date of purchase: 09/06/2025

Happy customer

Excellent product and great service.

Jake Easton

The Rug Company UK

11 days ago

Thank you for leaving a 5* review. Always great to hear from a happy customer. If there is ever anything we can help with please do reach back out. Best Wishes, Jake

1

See full customer review

Trusted Customer

17 days ago

Date of purchase: 12/06/2025

Great customer service

Jake Easton

The Rug Company UK

14 days ago

Thank you for the positive review. Please do let us know if we can be of any assistance in the future. Best Wishes, Jake

0

See full customer review

SH

Sally Hammonds

Farnham

25 days ago

Date of purchase: 26/02/2025

What Sally Hammonds said about The Rug Company UK:

Simply perfect in every way!

We loved choosing our rug through the website, the interactive experience enabled us to truly see our chosen rug in our room - if it wasn't for this we would have likely ordered the smaller size,...

Read all

Jake Easton

The Rug Company UK

24 days ago

Hi Sally, thank you for leaving such a lovely review. So pleased to hear that you are delighted with your new rug and service you received from The Rug Company. We look forward to assisting you again in the future. Best Wishes, Jake.

0

See full customer review

Not received a review invite?

About The Rug Company UK

Handmade rugs designed by your favourite designers and our in-house design studio. The Rug Company makes luxury, modern rugs using traditional craftsmanship.

Read all

02033693912

210/A Harbour Yard, Chelsea Harbour, London, Greater London, SW10 0XD, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo