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The Rare Gemstone Company Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 551 reviews

Trusted Customer

Feefo Verified

4 months ago

Everything went smoothly

Product reviews

Date of purchase: 03/02/2026

580

Caron Nosek

Feefo Verified

GBR

4 months ago

What Caron Nosek said about The Rare Gemstone Company:

A simply stunning aquamarine

I was kept informed and updated at every point of my transaction. Very happy with all the documentation received and information given beforehand.

Product reviews

Date of purchase: 26/02/2026

571

William Goldstein

Feefo Verified

USA

4 months ago

What William Goldstein said about The Rare Gemstone Company:

Hidden gem of a company!

Fantastic company, with so much help and patience throughout our process. Customized to our desires and came out far better than expected. We will absolutely be back!

Product reviews

Date of purchase: 05/02/2026

578

Nikkoli Q

Feefo Verified

4 months ago

What Nikkoli Q said about The Rare Gemstone Company:

Real Pros

I couldn’t be more thrilled with The Rare Gemstone Company! From their stunning selection to their top-notch service, they made finding my rare gem an absolute joy. Their expertise and passion for...

Product reviews

Date of purchase: 03/03/2025

583

Trusted Customer

Feefo Verified

4 months ago

Beautiful stone, outstanding service!

Excellent, as always!

Product reviews

Date of purchase: 02/02/2026

583

Feefo Verified

USA

4 months ago

What A said about The Rare Gemstone Company:

Creative, Patient and Kind Service

Working with Nicky is amazing. She is creative, kind and patient. The customer service is wonderful.

Product reviews

Date of purchase: 30/01/2026

438

Trusted Customer

Feefo Verified

4 months ago

Raregemstone company honest review

Same as I mentioned before…. Service was great and we were pleased.

Product reviews

Date of purchase: 01/07/2025

381

Trusted Customer

Feefo Verified

5 months ago

Outstanding service and communications. Product details are top notch and quality is beyond reproach. 100% as advertised.

Product reviews

Date of purchase: 07/01/2026

393

Trusted Customer

Feefo Verified

5 months ago

Beautiful stone, outstanding service!

Fantastic! Had a problem with a customs hold - contacted the company for help - they handled everything and I received my order the next day!

Product reviews

Date of purchase: 13/01/2026

382

Trusted Customer

Feefo Verified

6 months ago

Green to Red Color Changing Garnet Review

The service and the follow up with the problems with the FedEx delivery were handled efficiently. After emailing and calling FedEx repeatedly, the delivery took place.

Product reviews

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Green to Red Color Changing Garnet Review

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customerservice@theraregemstonecompany.com

The Rare Gemstone Company

5 months ago

Hello Ed, I'm so sorry to hear this. We certainly don't make a habit of disappointing our clients and I'd definitely like to rectify the situation. We offer free returns for clients in the USA - would you like to return the stone? Simply email the gemologist allocated to your account if you'd like to take this route. Before doing so however, please make sure you are using the correct lighting. Color Change Garnet should be viewed in daylight equivalent light (around 6500 kelvin) to see the green hue, and then under full incandescent light (2500 to 2700 kelvin) to see the red hue.

Date of purchase: 20/11/2025

378

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The Rare Gemstone Company Reviews

Purple Radiant Cut Spinel Solitaire Ring With Weaved BandMore reviews of this product (1)View product websiteProcess was very good. From selection of stone and choice of setting along with shipping.

Velvety Blue Green Oval Pair of Tsavorites.More reviews of this product (1)View product websiteThese stones are beautiful - such a beautiful color and sparkle! And the shipping/import process was seamless - couldn't have been easier!

Malaia Garnet, Cushion Cut 2.44 ctsMore reviews of this product (1)View product websiteAlways a great experience. Purchase is easy to complete and communication is timely and straightforward. Website is easy to navigate and the presentation of the gems is first rate. Highly...Read more

Lustrous Blue Green Kuranze Tsavorite, Emerald Cut.More reviews of this product (1)View product websiteLovely stone, and even better customer service... had a problem with a customs hold and contacted The Rare Gemstone Company for help - they handled everything and I received my order the next day!

Color Change Garnet, Cushion CutMore reviews of this product (1)View product websiteI hesitated before leaving this review since ALL of my previous reviews for The Rare Gemstone Company are 5 stars. I had great expectations for this stone. Garnet is my favorite stone. I own 53...Read more

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