How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pinball Company Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 631 reviews

Trusted Customer

Feefo Verified

2 years ago

The machine that I purchased was in excellent condition.

Yes, I would recommend this company. The machine was shipped in a timely manner and arrived in excellent condition.

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! Hope you enjoy Godzilla Pro pinball.

Product reviews

Date of purchase: 26/03/2024

Stephen Paine

Feefo Verified

2 years ago

What Stephen Paine said about The Pinball Company:

The team is amazing.Always friendly, always responsive! Love these people!

Simply excellent!

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! Hope you continue to enjoy your Jaws Premium.

Product reviews

Date of purchase: 05/01/2024

Trusted Customer

Feefo Verified

2 years ago

Great experience

Fast shipping. Very responsive. Great experience

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! Hope you enjoy your Jaws Premium.

Product reviews

Date of purchase: 16/02/2024

Trusted Customer

Feefo Verified

2 years ago

Best service I’ve had.

They Contacted me directly to confirm my order. Updated me on arrival time. Scheduled delivery to my home. Everything went perfect.

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! It was great working with you and we look forward to future additions to your game room.

Date of purchase: 14/02/2024

Trusted Customer

Feefo Verified

2 years ago

Great Experience

Great communication throughout the process. Fast shipping with a call the day prior to delivery and 30 minutes out. Love our pinball machine!

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback. Hope you continue to enjoy your Jaws Premium!

Product reviews

Date of purchase: 22/01/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent Pinball Restoration

The full restoration that TPC did on The Addams Family is truly excellent. TPC was completely supportive during the shipping and setup, and I know they will be there while I play for years. Couldn’t...

Dominic

The Pinball Company

2 years ago

It was great working with you! I'm glad we were able to supply a high end pinball machine to bring back nostalgia from your youth.

Product reviews

Date of purchase: 19/02/2024

Alex Bonino

Feefo Verified

2 years ago

What Alex Bonino said about The Pinball Company:

Delivered as promised!

Had hard to find and in demand Stern accessory available and in stock. Shipped and received quickly, as promised. Thank you, guys!

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! The UV Kit really adds another dimension to Stranger Things pinball.

Date of purchase: 01/03/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent transaction

I have purchased a JAWS pinball from the Pinball Company. They told me all the details and had all the answers to my questions. I was told the machine was about to go on the line to be built and...

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! We strive to provide accurate lead times and not make customers wait months before getting a game. Hope you continue to enjoy Jaws Premium pinball!

Product reviews

Date of purchase: 23/02/2024

Ryan Ginter

Feefo Verified

Seattle

2 years ago

What Ryan Ginter said about The Pinball Company:

Excellent experience. Thank you, Dominic! A+ Service

Dominic

The Pinball Company

2 years ago

Thanks for the positive feedback! It was great working with you. Hope you continue to enjoy Jaws Premium, it is a great game!

Product reviews

Date of purchase: 04/03/2024

Chad Christensen

Feefo Verified

2 years ago

What Chad Christensen said about The Pinball Company:

Excellent as always!!!

Pinball Company never disappoints!!! This is our fourth pinball we bought from them. Customer service was excellent as always. They went above and beyond to help me get the machine i wanted. ...

Dominic

The Pinball Company

2 years ago

Thank you for the positive feedback! We appreciate your continued support. Hope that you enjoy your Jaws LE pinball machine.

Product reviews

Date of purchase: 15/02/2024

Not received a review invite?

Pokémon Premium Pinball Machine by Stern

Dungeons & Dragons: The Tyrant's Eye Pro Pinball Machine by Stern

View all media (76)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Pinball Company Reviews

Godzilla Pro Pinball Machine by SternMore reviews of this product (3)View product websiteI believe the machines are overpriced but I am happy with my purchase and would do it again.

Jaws Premium Pinball Machine by SternMore reviews of this product (14)View product websitePhenomenal machine, captures everything that i love about pinball and my favorite movie!

Jaws Premium Pinball Machine by SternMore reviews of this product (14)View product websiteFun table! Well built. Lots of cool features

Jaws Premium Pinball Machine by SternMore reviews of this product (14)View product websiteLove it! Great game with all the classic lines and features incorporated from the classic movie!

Addams Family High End RestorationMore reviews of this product (1)View product websiteTruly awesome restoration and so much fun to play.

Jaws Premium Pinball Machine by SternMore reviews of this product (14)View product websiteExcellent company. Very good communication and no nonsense.

Jaws Premium Pinball Machine by SternMore reviews of this product (14)View product websitePurchased Jaws Premium and absolutely love it. Theme/Artwork is incredible and gameplay is dynamite.

Jaws Limited Edition Pinball MachineMore reviews of this product (2)View product websiteExcellent machine. Love how Jaws comes out from under the boat!!! The video quality is amazing! All our favorite scenes from Jaws. Even got a kick playing 3D Shark Attack mode.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?