How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Phoenix comic Reviews

http://www.thephoenixcomic.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

157

15

1

2

176

ratings over the past year

Displaying all 1,111 reviews

EL

Elizabeth

Feefo Verified

3 years ago

What Elizabeth said about The Phoenix comic:

We love The Phoenix

Both my kids love this, it’s a real highlight of the week. Thank you.

0

Trusted Customer

Feefo Verified

3 years ago

Excellent comic

My grandchildren (girls aged 11 and 8) LOVE the comic and wait for it to arrive in the post. Whenever I ask, they still want me to subscribe for them - and this is about the fourth year now.

0

Trusted Customer

Feefo Verified

3 years ago

Ha. I'm being asked to give feedback on a recent interaction, when no one has responded to my email, the website doesn't work, and the phone number I was given is inoperable.

Jasmine

The Phoenix comic

3 years ago

Hi there, we are so sorry that you have had issues with getting in touch. We always try to get back to our customers as quickly as possible and we are very sorry we have not been able to do so in this instance. We are also very sorry if you were given the wrong phone number in error. We will contact you directly to ensure we can resolve your problems and to get any more detailed feedback you can provide. The Phoenix team

0

Trusted Customer

Feefo Verified

3 years ago

Really fantastic kids comic. Wouldn't be without it!

0

Trusted Customer

Feefo Verified

3 years ago

Bought a subscription for Christmas 2021 for my 9 year old granddaughter who is a total bookworm. She loved it so much she requested a repeat this Christmas.

0

Trusted Customer

Feefo Verified

3 years ago

Best gift for a kid

Fantastic comic that my kids are absolutely crazy about!

0

EL

Elizabeth

Feefo Verified

3 years ago

What Elizabeth said about The Phoenix comic:

He loves getting and reading his Phoenix every week. We have been getting it for more than 3 years now, I think (we certainly have millions of past issues) and he's not got bored yet!

0

Trusted Customer

Feefo Verified

3 years ago

The BEST.

This is the best comic I have ever read!

0

JO

Jodie

Feefo Verified

3 years ago

What Jodie said about The Phoenix comic:

Amazing magazine!

A great magazine, which my child looks forward to reading!

0

JA

James

Feefo Verified

3 years ago

What James said about The Phoenix comic:

It my sons go to choice. Even before hisscreen time.

My son absolutely loves these comics and when a new one comes through the door he reads it straight away even before reaching for his tablet or computer. He has also enjoyed the follow on books that...