Ordered on the 19th December .. received on the 27th
The Natural Dog Hub
The Natural Dog Hub
3 years ago
Hi Bill, sorry to hear you were not happy with the service. You must have missed the Christmas delivery information that was sent out via email to all of our customers. Also I’d like to take this opportunity to remind you that our standard delivery times are 7 days. This is from the order day. As your order was placed at 15.56 on the 19th, it was processed the following day which means we were able to deliver your order within 7 days which is pretty good going considering the Christmas period. Thank you for your feedback which has allowed me to demonstrate how truly amazing we are with our delivery service 😊
Product reviews
The Natural Dog Hub
The Natural Dog Hub
3 years ago
So pleased to hear your dog is getting on well with our food, thank you .
Delivery was prompt and my two Labs and Terrier all love the food. Will definitely be using this food again and refecommending to friends
The Natural Dog Hub
The Natural Dog Hub
3 years ago
Fab, thank you for leaving feedback, it is very much appreciated! So pleased your crew are enjoying our food!
Product reviews
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The Natural Dog Hub
The Natural Dog Hub
3 years ago
Ahh great pics! Thank you so much for your feedback!
Date of purchase: 04/12/2022
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Hraham Stacey
Feefo Verified
3 years ago
What Hraham Stacey said about The Natural Dog Hub:
Great service and great product...... my only criticism is that at no time when ordering was I given an time scale for the delivery or any indication whether it would be a couple days or couple if...
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The Natural Dog Hub
The Natural Dog Hub
3 years ago
Thank you for your feedback, it’s much appreciated. All delivery notifications will come to you direct from DPD as they have their own system for ensuring the correct delivery times and dates, safe place etc.
Date of purchase: 02/12/2022
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Ian Dew
Feefo Verified
3 years ago
What Ian Dew said about The Natural Dog Hub:
Prompt reliable service
The Natural Dog Hub
The Natural Dog Hub
3 years ago
Thank you so much for your feedback!
Product reviews
The Natural Dog Hub
The Natural Dog Hub
3 years ago
Great to hear! Thank you
Date of purchase: 02/12/2022
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Heather Smith
Feefo Verified
3 years ago
What Heather Smith said about The Natural Dog Hub:
I like their ethics and they have been efficient, helpful and friendly, orders have been promptly delivered and my pup received a complimentary free rabbit ear chew which was a nice touch!
The Natural Dog Hub
The Natural Dog Hub
3 years ago
Ahh great to hear you are enjoying our service thank you so much for you feedback x
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.