Excellent customer service. Food arrives very quickly and it’s easy to order online. My dogs love it and I know it’s only got first class ingredients and no rubbish like animal derivatives or excess...
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The Natural Dog Hub
The Natural Dog Hub
2 years ago
Thank you for your feedback, it is very much appreciated
I ordered a 2 kg bag initially. Delivery was very quick. My dog enjoys the taste. I was impressed by the quality of the food and no nasties in it. My dog has just been diagnosed as autoimmune so we...
We changed our dog food an about a year ago to natural dog hub, we have been so pleased since we changed,. The dogs love the food, no more loose poos, improvement in coat condition, they have more...
Food is fine, but customer service non existent on this occasion. No response whatsoever to two emails and several social media messages. I’ve been shopping with this business for several years now...
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The Natural Dog Hub
The Natural Dog Hub
2 years ago
Hi Katherine, thank you for your feedback. So sorry that we didn’t get back to you. It was after we had finished in the office and beginning our much needed Bank Holiday time off. As a small business we value each of our customers and we do our best to make sure orders are sent as soon as they can be. In this instance I understand that your order was sent to us after the cut off for the Bank Holiday. We do ask that customers allow 7 working days for the order to arrive, although we rarely see those delivery times; we ask this to allow time for the order to arrive and so that the customer does not run out of food.
Product reviews
The Natural Dog Hub
The Natural Dog Hub
2 years ago
Thank you for your feedback, so pleased to hear that the food suits your girls.
Date of purchase: 28/04/2023
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Sarah Potterton
Feefo Verified
3 years ago
What Sarah Potterton said about The Natural Dog Hub:
Really pleased with the service and the dog food. We were looking for a good quality food for our new puppy. I ordered a small bag to see how she liked it. It contains all the best ingredients and...
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The Natural Dog Hub
The Natural Dog Hub
2 years ago
Thank you so much for your feedback, that is great to hear!
Product reviews
The Natural Dog Hub
The Natural Dog Hub
2 years ago
Thank you Sarah. You can if you wish mix and match as the base recipes are the same!
Date of purchase: 25/04/2023
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Vivienne Bowen
Feefo Verified
3 years ago
What Vivienne Bowen said about The Natural Dog Hub:
I have my order on repeat and it always arrives on time.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.