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The Moorings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,235 reviews

Robert Demattia

Feefo Verified

1 month ago

What Robert Demattia said about The Moorings:

Lots of fun

Jackie

The Moorings

1 month ago

Thanks so much for sailing with us. We’re glad to hear you had lots of fun aboard your Moorings 5000. We hope to welcome you back for another great trip soon.

Product reviews

Date of purchase: 13/05/2026

Trusted Customer

Feefo Verified

1 month ago

Great Experience

All was great , especially the service at the marina. The only area for improvement would be a phone call periodically from Moorings prior to our trip to assure that everything was ready to go and to...

Jackie

The Moorings

1 month ago

Thank you for sharing your experience. We’re pleased to hear the marina team made a great impression and we appreciate your suggestion about pre trip check ins, feedback like this helps us improve. We hope to welcome you back soon.

Product reviews

Date of purchase: 30/04/2026

Trusted Customer

Feefo Verified

1 month ago

Sophie & her staff are amazing!

Jackie

The Moorings

1 month ago

Thank you for your feedback, Sophie and the team will be thrilled to hear this. We’re so glad their support helped make your charter a great one. We look forward to seeing you again.

Product reviews

Date of purchase: 03/05/2026

Trusted Customer

Feefo Verified

1 month ago

Great Charter. We will be back.

The Capt and Crew were great. The bar and wait staff at the restaurants were not engaged. We often had to go grab them to take an order or remind them we were still waiting on something. They seem to...

Product reviews

Date of purchase: 04/05/2026

Douglas Brown

Feefo Verified

USA

1 month ago

What Douglas Brown said about The Moorings:

Service technicians were excellent

Service was excellent. Every request was handled appropriately and on time.

Jackie

The Moorings

1 month ago

Thank you, Douglas. We’re glad to hear our service technicians took great care of you throughout your charter. We hope to see you back with us again soon.

Product reviews

Date of purchase: 10/05/2026

Trusted Customer

Feefo Verified

1 month ago

Boat had some issues overall very check out. Was terrible. We waited 4 hrs to get checked out when we returned the boat.

Jackie

The Moorings

1 month ago

Thank you for your feedback. We’re sorry to hear about the delays during check‑out and will be reviewing this with our team to improve the experience. We appreciate you sharing this and hope your next charter feels much smoother.

Product reviews

Date of purchase: 02/05/2026

Brian Marshall

Feefo Verified

CAN

1 month ago

What Brian Marshall said about The Moorings:

Very quick to correct any problems with the boat

Jackie

The Moorings

1 month ago

Thank you, Brian. We’re pleased to hear our team responded quickly and kept your charter running smoothly. We’d love to have you back on the water again soon.

Product reviews

Date of purchase: 09/05/2026

Michael Graham

Feefo Verified

BHS

1 month ago

What Michael Graham said about The Moorings:

Downgraded and not refunded properly.

We were delayed leading base to fix the water maker. We were gone for two weeks. We were back at base after one week. They said the water maker was repaired again - which it wasn’t. So we had no...

Product reviews

Date of purchase: 13/05/2026

Trusted Customer

Feefo Verified

1 month ago

Strong Charter Support and Enjoyable Experience Overall

The staff was very helpful and caring throughout the trip, though the level of technical expertise varied. We especially appreciated the friendly skipper, the detailed chart briefing, and the...

Jackie

The Moorings

1 month ago

Thank you for sharing your experience. We’re glad to hear our team, your skipper and the chart briefing all helped make your trip smooth and enjoyable, and we appreciate your note about the varying technical expertise. Feedback like this helps us continue improving, we hope to welcome you back soon.

Product reviews

Date of purchase: 08/05/2026

Trusted Customer

Feefo Verified

1 month ago

Always great service no issues

Product reviews

Date of purchase: 11/05/2026

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Moorings Crewed 5000 - 5 Cabin Catamaran

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The Moorings Reviews

Moorings 5000 - 4 Cabin CatamaranMore reviews of this product (34)View product website

Moorings 4200-3 Cabin EPMore reviews of this product (26)View product websiteBoat was new and worked very well. We had no problems with anything on board. The only complaint would be a design issue as there was only access to one level from the helm. It was not easy to get...Read more

Moorings 4200-3 Cabin ExlMore reviews of this product (31)View product websiteWe had a trip of a lifetime

TM 5000 5 Cabin ExclusiveMore reviews of this product (12)View product websiteThe TM 5000 5 Cabin exclusive yacht was in excellent condition for our 7 day sailing adventure in the BVIs. Having a Yacht with little to minor problems is what we expect from a Yacht charter...Read more

TM 5000 5 Cabin ClubMore reviews of this product (11)View product website

Moorings 4200-3 Cab ClubMore reviews of this product (7)View product websiteThree cabins is perfect for a family

Moorings 5000 - 4 Cabin CatamaranMore reviews of this product (27)View product websiteWe had contracted for a 5 cabin and paid MUCH MUCH more and found out after we got to the base that it was not available. Our refund was much smaller than than the 4 cabin we were upgrading from. ...Read more

Moorings 4200-3 Cabin ExlMore reviews of this product (31)View product websiteThe vessel itself is nice, but the upkeep could be improved. Several seating and sleeping components had damaged or missing parts, the bottom and prop had significant growth, and the water...Read more

Moorings 41.3 ExclusiveMore reviews of this product (5)View product websiteBoat was fun to sail, beds were comfortable. There is a lack of electrical outlets and the ones that are there are in a tight weird spot.

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