This was our 5th trip with The Moorings BVI & it was Amazing, just like always! The marina has everything you could possibly need. The people are all wonderful! They make the whole process easy.
Product reviews
Date of purchase: 29/05/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Base service was great and accommodating. Tech Support staff always answered the phone and did their best to help but did not have training on the intermittent transmission problem and had limited...
Some lack of communication the first day of charter kept us at the marina longer than necessary. Upon return, we had a debriefing and all seemed OK. I just received notice that my credit card has...
Overall service was outstanding, they exceeded all expectations. They were flexible when plans needed to change, and were always figuring out how to accommodate last minute requests.
We had issues with the coffee maker and the dinghy engine and both were replaced where we were located by a chase crew in a matter of a couple of hours. Service is terrific.
Katharine Kyriacou
The Moorings
1 month ago
Thank you for your kind words and for sharing your feedback with us. We're so pleased to hear that you had a positive experience with our service and that our chase team was able to locate you to replace your coffee maker and dinghy engine so that you could continue with your charter. We'd love to have you back aboard for another sailing adventure soon.
Product reviews
Uploaded media
View all media (1)
Date of purchase: 23/05/2026
0
Share
AC
Allen Cowart
Feefo Verified
USA
1 month ago
What Allen Cowart said about The Moorings:
Not the service I am accustomed to while chattering with the Moorings.
Katharine Kyriacou
The Moorings
1 month ago
Thank you for taking the time to leave a review. We're truly sorry to hear that our service fell short of your expectations, and we'll pass your feedback along to our customer care team so that they are aware of it. If you'd prefer to contact them personally, please email customer.care@thlmarine.com so that they can assist you. We apologize once again for your experience.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.