How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Moorings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,181 reviews

Douglas Brown

Feefo Verified

USA

9 days ago

What Douglas Brown said about The Moorings:

Service technicians were excellent

Service was excellent. Every request was handled appropriately and on time.

Jackie

The Moorings

5 days ago

Thank you, Douglas. We’re glad to hear our service technicians took great care of you throughout your charter. We hope to see you back with us again soon.

Product reviews

Date of purchase: 10/05/2026

Trusted Customer

Feefo Verified

9 days ago

Boat had some issues overall very check out. Was terrible. We waited 4 hrs to get checked out when we returned the boat.

Jackie

The Moorings

5 days ago

Thank you for your feedback. We’re sorry to hear about the delays during check‑out and will be reviewing this with our team to improve the experience. We appreciate you sharing this and hope your next charter feels much smoother.

Product reviews

Date of purchase: 02/05/2026

Brian Marshall

Feefo Verified

CAN

9 days ago

What Brian Marshall said about The Moorings:

Very quick to correct any problems with the boat

Jackie

The Moorings

5 days ago

Thank you, Brian. We’re pleased to hear our team responded quickly and kept your charter running smoothly. We’d love to have you back on the water again soon.

Product reviews

Date of purchase: 09/05/2026

Michael Graham

Feefo Verified

BHS

9 days ago

What Michael Graham said about The Moorings:

Downgraded and not refunded properly.

We were delayed leading base to fix the water maker. We were gone for two weeks. We were back at base after one week. They said the water maker was repaired again - which it wasn’t. So we had no...

Product reviews

Date of purchase: 13/05/2026

Trusted Customer

Feefo Verified

9 days ago

Strong Charter Support and Enjoyable Experience Overall

The staff was very helpful and caring throughout the trip, though the level of technical expertise varied. We especially appreciated the friendly skipper, the detailed chart briefing, and the...

Jackie

The Moorings

5 days ago

Thank you for sharing your experience. We’re glad to hear our team, your skipper and the chart briefing all helped make your trip smooth and enjoyable, and we appreciate your note about the varying technical expertise. Feedback like this helps us continue improving, we hope to welcome you back soon.

Product reviews

Date of purchase: 08/05/2026

Trusted Customer

Feefo Verified

9 days ago

Always great service no issues

Product reviews

Date of purchase: 11/05/2026

Theodore Brewer

Feefo Verified

USA

9 days ago

What Theodore Brewer said about The Moorings:

Experience shows

Front desk was very helpful. Their depth of knowledge was impressive.

Product reviews

Date of purchase: 09/05/2026

John H Crowley

Feefo Verified

CAN

22 days ago

What John H Crowley said about The Moorings:

Friendly knowledgeable helpful. Has been this way for decades

Jackie

The Moorings

11 days ago

Thank you, John. We’re delighted to hear our team has been consistently friendly and helpful over the years. It means a lot to know you’ve trusted us for decades. We look forward to continuing to support your sailing adventures.

Date of purchase: 01/04/2026

John Muns

Feefo Verified

USA

28 days ago

What John Muns said about The Moorings:

The staff was and is always willing to help us out with our questions and concerns! Thanks again for your hard work and patience :)

Jackie

The Moorings

11 days ago

Thank you, John. We’re glad our staff could answer your questions and provide the patience and support you needed. It’s wonderful knowing you felt well cared for. We’d be happy to assist you again anytime.

Date of purchase: 03/04/2026

Dana Hardy

Feefo Verified

USA

29 days ago

What Dana Hardy said about The Moorings:

The agents who have actually sailed in the destination you are considering are the best for getting solid information. Great boats & overall a great charter company.

Jackie

The Moorings

11 days ago

Thank you, Dana. We’re pleased our agents’ firsthand sailing knowledge helped guide your planning. It’s great to hear the boats and overall charter experience met your expectations. We look forward to welcoming you back for another trip.

Date of purchase: 01/04/2026

Not received a review invite?

View all media (239)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Moorings Reviews

TM 5000 5 Cabin ExclusiveMore reviews of this product (12)View product websiteThe TM 5000 5 Cabin exclusive yacht was in excellent condition for our 7 day sailing adventure in the BVIs. Having a Yacht with little to minor problems is what we expect from a Yacht charter...Read more

TM 5000 5 Cabin ClubMore reviews of this product (9)View product website

Moorings 4200-3 Cab ClubMore reviews of this product (6)View product websiteThree cabins is perfect for a family

Moorings 5000 - 4 Cabin CatamaranMore reviews of this product (25)View product websiteWe had contracted for a 5 cabin and paid MUCH MUCH more and found out after we got to the base that it was not available. Our refund was much smaller than than the 4 cabin we were upgrading from. ...Read more

Moorings 4200-3 Cabin ExlMore reviews of this product (26)View product websiteThe vessel itself is nice, but the upkeep could be improved. Several seating and sleeping components had damaged or missing parts, the bottom and prop had significant growth, and the water...Read more

Moorings 41.3 ExclusiveMore reviews of this product (3)View product websiteBoat was fun to sail, beds were comfortable. There is a lack of electrical outlets and the ones that are there are in a tight weird spot.

Moorings 41.3 ExclusiveMore reviews of this product (3)View product websiteThe boat was in good shape, well maintained. The briefings were thorough and appropriate as we had just been there six months earlier on a similar boat. I appreciate being able to call for a pilot...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?