The London Agent is no longer an active Feefo customer
Displaying all 197 reviews
Trusted Customer
8 years ago
patient agent
Great little flat in a super location and charming staff to help along the way. Thanks Sherry, you were very patient!
Jennifer
The London Agent
8 years ago
Thank you S, patience is a Sherry virtue.
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Trusted Customer
8 years ago
saved my bacon
Belinda was a lifesaver when we were let down the same day we arrived in London to find we had been conned!!!!!!!! Thank you guys, you saved my bacon and we did not have to sleep under a bridge!
Jennifer
The London Agent
8 years ago
Thank you Z, it was great to be able to help you our of the small crises.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about The London Agent:
pleasure to do buisness with
A pleasure to deal with and very helpful staff.
Jennifer
The London Agent
8 years ago
Thank you C, we enjoyed working with you too.
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Trusted Customer
Brooklyn, New York
8 years ago
What Trusted Customer said about The London Agent:
Great stay in a lovely place
As alway, The London Agent arranged for a wonderful experience in a flat in London. I think that this is the fifth time that The London Agent has found me a great place to stay. I am looking...
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Belinda
The London Agent
8 years ago
Thank you Jane, I am thinking about where you could stay next year ;-)
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Trusted Customer
8 years ago
What Trusted Customer said about The London Agent:
Patient and helpful staff
We had a wonderful first ever visit to London and it was a pleasure to work with Belinda. She was patient and supplied us with plenty of useful information. The apartment was as pictured, delightful...
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Trusted Customer
8 years ago
What Trusted Customer said about The London Agent:
Great place lovely kind & helpful service !!
Jennifer and TLA were a life saver ! Flat was just great. Everything was smooooth. !!
Belinda
The London Agent
8 years ago
Thank you Alice, it was a pleasure to assist you.
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Trusted Customer
8 years ago
Poor customer understanding and inflexible. Not a reason for it
I am a returning customer to the same property. I needed to communicate my travel situation, WHICH COULD BEEN ACCOMADATED but they were uninterested and inflexible to an extreme. I didn't request...
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Belinda
The London Agent
8 years ago
Hello Vicky, I am disappointed to hear that you were dissatisfied with the service received at The London Agent as responsiveness to our clients is a priority. We will always try to accommodate reasonable requests when possible as we are not a “one size fits all "company. However, on this occasion we could not. You asked to book two different homes, both for a stay of 4 nights only. This is a very short stay and only possible when we have small gaps to fill between longer lets. In addition, both of the homes that you short-listed had a minimum stay of 7 nights and a very strong preference for extended stays of a few weeks. I know that we explained this from your first enquiry and I am therefore surprised at the feedback you have now offered. Whilst I am sorry that you have been disappointed, I do not think we can be accused of failure of service if your request is unrealistic or not possible.
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Trusted Customer
8 years ago
What Trusted Customer said about The London Agent:
Last minute panic turned to surprise and delight !!
Couldnt have been better than this service..we were last minute cancellation from Air B&B arriving next day with delayed flights and travel etc... Jennifer and Sherry sorted out everything for us and...
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Trusted Customer
8 years ago
What Trusted Customer said about The London Agent:
very helpful
Beautiful apartment, outstanding assistance from Jane at the London Agent.
Belinda
The London Agent
8 years ago
Thank you Katrina, I know it was not easy for you to find the right property for your stay but we go there in the end!
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Trusted Customer
Manchester
8 years ago
What Trusted Customer said about The London Agent:
Amazing experience - First of all the ease of booking, the details for check-in made it so simple and straightforward - and what a great location in Fitzrovia.. .. and the Studio; - delightful!! - ...
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Sherry
The London Agent
8 years ago
Hello Janice,
Thank you so much for your feedback. It is always appreciated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
