Always in contact with them at each stage and very quick to respond to enquiries
Emma
The Loans Engine
8 years ago
Hi,
Thanks for your positive review of our customer service, we're really pleased you found us helpful and quick to respond.
Kind Regards
The Loans Engine
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Trusted Customer
Feefo Verified
8 years ago
Ops team were great at communicating requirements from the lender. Persistent in working on my behalf to completion. Would certainly use them again.
Emma
The Loans Engine
8 years ago
Thanks so much for your great review!
We're glad you experienced a good service and you would use us again.
Kind Regards
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Trusted Customer
Feefo Verified
8 years ago
Excellent
Excellent communication and well organised. No issues.
Emma
The Loans Engine
8 years ago
Hi,
Thank you for leaving us this great review. We're pleased you found our service was well organised with excellent communication.
The Loans Engine
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PB
Pauline Black
Feefo Verified
8 years ago
What Pauline Black said about The Loans Engine:
They kept in touch and kept me updated throughout the process, were very patient and explained things when required and moved things along as quickly and efficiently as possible.
Emma
The Loans Engine
8 years ago
Thank you for taking the time to leave us this fantastic review!
We're pleased to see you felt the service was quick and efficient.
Kind Regards
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KK
Karmjeet Kandola
Feefo Verified
8 years ago
What Karmjeet Kandola said about The Loans Engine:
It was excellent service they kept me updated right through
It was excellent service right through kept me updated
Emma
The Loans Engine
8 years ago
Hi,
Thank you for taking the time to give us a fantastic review!
We're happy to see you found our service to be excellent and that you were kept updated.
The Loans Engine
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Trusted Customer
Feefo Verified
8 years ago
Highly responsive and proficient service.
Staff were both knowledgeable and courteous and kept you aware of the process at every stage. I would most certainly recommend the TLE to another customer.
Emma
The Loans Engine
8 years ago
Hi,
We're glad to see you received a proficient, responsive service from our team.
Thank you very much for the great recommendation!
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SP
Stephanie Phippin
Feefo Verified
8 years ago
What Stephanie Phippin said about The Loans Engine:
Faultless, great service
Especially after having a bad experience with a broker, these guys were faultless. What a great experience from start to finish. Keeping me informed every step of the way and getting us exactly what...
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Emma
The Loans Engine
8 years ago
Hi,
Thank you for taking the time to leave us this amazing review!
It's a pleasure to read that we were able to give you a great experience getting the finance you wanted.
Kind Regards
The Loans Engine
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KL
Katherine Lee
Feefo Verified
8 years ago
What Katherine Lee said about The Loans Engine:
Aneta famtastic
Aneta and Anthony fantastic both wonderful and helpful. Aneta went above and beyond highly recommend.
Emma
The Loans Engine
8 years ago
Thanks so much for your fantastic review!
We're very proud of our team and it's always a pleasure to hear that they have provided a helpful service, we'll pass on your kind words to Aneta and Anthony.
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Trusted Customer
Feefo Verified
8 years ago
Home improvements
The loan was completed fair enough, and we are happy with the rate. But it took a lot of paperwork and emails from our selves to get it over the line. Also they tried it on with fees and we had to...
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Emma
The Loans Engine
8 years ago
Thanks for taking the time to leave us a review.
A team manager will be in contact with you shortly to discuss your review, we really appreciate your valuable feedback as it helps us to improve our service.
Kind Regards
Emma Brown
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Trusted Customer
Feefo Verified
8 years ago
Excellent customer service from start to finish. Highly recommended
Emma
The Loans Engine
8 years ago
Hi,
Thanks for taking the time to review our service. It's great to see you had excellent customer service and would recommend us.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
