Disappointing and lacking attention to detail with customer paperwork.
Kerry
The Loans Engine
4 years ago
Thanks for taking time to leave a review
We are sorry to hear that you were not happy with the service, a Team Manager will be in touch to find out more about your experience
Kind regards The Loans Engine
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Trusted Customer
Feefo Verified
4 years ago
A* service and highly recommended
Luke and Emily were absolutely phenomenal. There were times when they were both off though there was always someone who was handling my case. What I appreciated most is they really felt like part of...
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Kerry
The Loans Engine
4 years ago
Thanks so much for the fantastic review
It is great to hear how highly you rated the service and that Luke and Emily felt like part of your team. We will be sure to pass on your kind words to the team and look forward to working with you again in the future
Warm regards The Loans Engine
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Trusted Customer
Feefo Verified
4 years ago
Great customer service
Connor and Paul were great, from the first call they put me at ease and made the process easy. They explained everything and made sure the product was right for us. The loan completed within 3 weeks...
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Kerry
The Loans Engine
4 years ago
Thanks for the five star review and recommendation
We are happy to hear that Connor and Paul provided great customer service and kept you constantly updated on the way to completing the application.
Best regards The Loans Engine
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Trusted Customer
Feefo Verified
4 years ago
Very quick and efficient service, and impressed with the agents we dealt with.
Kerry
The Loans Engine
4 years ago
thanks for the five star review
We're pleased to hear that you were happy with the quick and efficient service and impressed by the team
Kind regards The Loans Engine
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JO
James Onifade
Feefo Verified
4 years ago
What James Onifade said about The Loans Engine:
I bought a property on Auction. The Lender withdraw a day to completion. The Vendor solicitor issue a notice to complete within 5 days.
I contact Bev and Luke. They were able to organised another...
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Kerry
The Loans Engine
4 years ago
thanks for the 5 star review and recommendation of our service
It is great to hear that Bev and Luke were able to achieve a great outcome for you at such short notice, I will be sure to pass on your kind words.
Best regards the Loans Engine
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Trusted Customer
Feefo Verified
4 years ago
Although the process was long (14 weeks) for a remortgage and repetitive parts of the paperwork the result was overall successful . Leah was great at the final part of the puzzle! Thanks again
Kerry
The Loans Engine
4 years ago
Thanks for the five start review
We happy to hear that Leah and the team achieved a positive outcome for you, we will be sure to pass on your kind words to Leah
Kind regards The Loans Engine
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Michelle Baxter
Feefo Verified
4 years ago
What Michelle Baxter said about The Loans Engine:
Excellent service from day one.
Kerry
The Loans Engine
4 years ago
Thanks for the five star review
It is great to hear that you found the service to be excellent al the way through the process.
Warm regards The Loans Engine
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Trusted Customer
Feefo Verified
4 years ago
Excellent Service - World Class
My expectation around procuring a secured loan facility was one of potentially a painful path, however with the fantastic support from the Loans Engine Team - Marysia & Paul in particular the...
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Kerry
The Loans Engine
4 years ago
Thanks for the fantastic review of our service
We're pleased to see that Marysia and Paul provided all the support you needed and ensured your experience was an excellent one
Best regards The Loans Engine
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Trusted Customer
Feefo Verified
4 years ago
Great service.
The customer service was amazing. All my options were explained in great detail. I was given tome to consider what I wanted to do.
Kerry
The Loans Engine
4 years ago
Thanks for the five star review
It is great to hear that you found the service to be amazing and the team provided you with all the information to help you make a decision in your own time
Kind regards The Loans Engine
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Waheed Khan
Feefo Verified
4 years ago
What Waheed Khan said about The Loans Engine:
Absolutely professional really great team and highly recomended
Kerry
The Loans Engine
4 years ago
Thanks for the five star review
We're pleased to hear that you would highly recommend out service and found the team to be professional.
Kind regards The Loans Engine
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
