Service was excellent, friendly installation team and great aftersales service
Ross
The Hot Tub Superstore
8 years ago
Hi Paul. You're right about spas helping you to sleep – it's often overlooked but hot tubs relax you so much they do encourage a fantastic nights sleep – and we all love that! Thanks for taking the time to send your review.
Best wishes, Ross.
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Trusted Customer
Aughton
8 years ago
Date of purchase: 31/05/2016
What Trusted Customer said about The Hot Tub Superstore:
Fantastic friendly service . No hard sell and a pleasure to deal with . The showroom is professional and the colleagues advising you are very knowledgeable. The after sales care is the best I've ever...
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Ross
The Hot Tub Superstore
8 years ago
Thank you for your 5 star review Ged! I'll pass your comments on to the team as we all love positive feedback :) We are of course a family business – although we've grown to require more than just family members – we still retain that sense of teamwork. Thanks for taking the time to feedback your experience, it's really appreciated.
Best wishes,
Ross, Sales Director, HTS.
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Trusted Customer
London
8 years ago
Date of purchase: 28/06/2016
What Trusted Customer said about The Hot Tub Superstore:
Had my hot tub delivered and installed in August and we love it! Service from the Hot Tub Superstore was superb from first enquiry by phone to the guys that installed it in my garden. After sale...
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Ross
The Hot Tub Superstore
8 years ago
Hello Chris, thanks for taking the time to leave your review. Great customer service, at all parts of the business, is our absolute priority so it's great to hear
of your experience.
Ross, Sales Director, HTS.
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Trusted Customer
8 years ago
Date of purchase: 18/07/2016
What Trusted Customer said about The Hot Tub Superstore:
From the minute we walked in showroom we we're made at ease and talked through everything.Darren the salesman was first class.Every question we put to him was answered to our satisfaction.
Ross
The Hot Tub Superstore
8 years ago
Great to hear of your experience in store Gillian. We do believe in a no-pressure, relaxed environment in the showroom – thanks for the feedback. I'll pass your compliments on to Darren :)
Excellent service from sales all the way to delivery, Delivery came as expected the guys were amazing and took there time and explained everything there was to know. Would recommend to anyone...
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Ross
The Hot Tub Superstore
8 years ago
Hi Victoria, it's good to hear you're getting some quality family time in the tub! They really are great for shared experiences. If you need any help in the future, don't hesitate to contact our customer services team.
Ross @ HTS.
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Trusted Customer
Spalding
8 years ago
Date of purchase: 24/06/2016
What Trusted Customer said about The Hot Tub Superstore:
Excellent service from start to finish all staff very helpfull
Ross
The Hot Tub Superstore
8 years ago
Hi Ian. I'm glad you found the whole buying and installation process a very positive one. We strive to excel in all areas so it's great to hear your feedback! Many thanks, Ross.
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Trusted Customer
Crieff
8 years ago
Date of purchase: 21/08/2016
What Trusted Customer said about The Hot Tub Superstore:
Great service from start to finish, regular checks to see we are happy but not too many. Also really nice to deal with great customer service people
Ross
The Hot Tub Superstore
8 years ago
Thanks Barry for the great review – it's good to hear the family are enjoying quality time in the spa – hot tubs really do give that extra dimension to family time. Kind regards, Ross @ HTS.
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Trusted Customer
Oldham
8 years ago
Date of purchase: 07/11/2016
What Trusted Customer said about The Hot Tub Superstore:
Great before & more importantly, after sales service. Very reliable and very professional, selling a quality product. If you are thinking of buying a hot tub you simply cannot go wrong with these...
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Ross
The Hot Tub Superstore
8 years ago
Thank you for both your purchases Lee and taking the time to share your thoughts and feedback. Our happy customers are the foundation of our business – Many thanks from all the team.
Ross.
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Trusted Customer
Wrexham
8 years ago
Date of purchase: 03/10/2016
What Trusted Customer said about The Hot Tub Superstore:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
