Placing the order on line was easy , but I wanted to change delivery address after I had purchased my items !
Thinking this would be a nightmare , I sent an email in hope more than anything !!
That...
Read more
Date of purchase: 19/01/2017
0
Share
TC
Trusted Customer
Timperley
9 years ago
What Trusted Customer said about The Great Gift Company:
Everything I ordered arrived very well packed indeed. No chance of damage. The order also arrived in a timely fashion given I live abroad. I was surprised it arrived so quickly.
Product reviews
Date of purchase: 17/01/2017
0
Share
TC
Trusted Customer
Royston, Herts
9 years ago
What Trusted Customer said about The Great Gift Company:
Thank you for your feedback. We were very sorry to hear that the item you ordered from us arrived damaged. While we take great care in our packaging, unfortunately on very rare occasions items can be damaged in transit. As per your discussion and apology from my colleague Kim, you were immediately sent a replacement jar of nuts which was delivered on the 23/12. If you have any further questions please do not hesitate to contact customer services again. Kind regards, Matthew
Product reviews
Uploaded media
View all media (1)
Matthew
The Great Gift Company
9 years ago
Thank you for your feedback. We were very sorry to hear that the item you ordered from us arrived damaged. While we take great care in our packaging, unfortunately on very rare occasions items can be damaged in transit. As per your discussion and apology from my colleague Kim, you were immediately sent a replacement jar of nuts which was delivered on the 23/12. If you have any further questions please do not hesitate to contact customer services again. Kind regards, Matthew
The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets