My first fragrance arrived damaged and leaked, this was replaced however I’d like to change my subscription and my incorrect details but nothing saves on the site so I’m stuck with my original...
Love trying new perfumes...great idea! only problem is, my 2nd order had a issue with the area where the perfume comes out, moved so struggle to get a good squirt out of it.
Ordered 2 scentaddicts (using 2 email addresses) one was wrong scent and trying to sort this was terrible experience hence customer service review above. The correct scent I did receive is lovely but...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
