After finding the website and being extremely excited about all the delicious looking produce I purchased a small gift for my husbands grandparents. The website is easy to use, delivery happened when...
Despite 4 days notice of the need for a change of delivery address, your employee in customer service dept. was unable to fulfill this request, and a birthday gift surprise for my brother was...
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The Fine Cheese Co.
The Fine Cheese Co.
10 years ago
Thanks for taking the time to leave us this feedback - I'm sorry once again that we were unable to alter the delivery address in time. Our Christmas system could make it tricky to make alterations to orders and sadly they couldn't be resolved with a simple e-mail to our couriers. We're working hard at improving this at the moment, so thankfully this will be unlikely to occur again.
Kind regards,
Tom
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Trusted Customer
10 years ago
Date of purchase: 19/12/2014
Fabulous quality cheeses delivered quickly and well packaged
Web site very user friendly and excellent service. As this gift was for our children in the UK (we are in Australia) we haven't heard back yet re the products .
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