Initial customer service extremely poor with numerous people being involved until the CS manager stepped in to resolve a problem. Her service was excellent...your aim should be to make your team so...
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The F1 Store
The F1 Store
11 years ago
Thank you for your feedback. We apologise that the service you received and quality of the item wasn’t up to our usually high standard and can confirm, we have passed your comments to the relevant department to ensure better training and information is provided.
Kind Regards,
Customer Services
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