The product is ok but I ordered the lemon balm one, not this. I cannot return them as I opened one and gave the other two away
Date of purchase: 12/02/2024
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Carolynn Gold
Feefo Verified
North Devon
2 years ago
What Carolynn Gold said about The Edinburgh Natural Skincare Company:
Love the products, very pleased with them all. I'm not going to deduct any stars, but I will give you some feedback re postage/packaging, and hope it's useful.
1. Tins of solid handcream bars: I was...
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Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Hi Carolynn. Sorry for the late reply.
We have instructed the fulfilment centre to be more careful when wrapping the hand cream tins and we're also looking at the Bamboo lids on the perfumes. I think part of the issue is that theres a long grain on Bamboo which can split easily if dropped but thank you for your valuable feedback as it enables us to identify issues that need to be solved.
Kind regards.
Tommy
The Founder
Product reviews
Date of purchase: 12/02/2024
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Gemma Patnell
Feefo Verified
2 years ago
What Gemma Patnell said about The Edinburgh Natural Skincare Company:
Very easy to order and simple website to use products are amazing will always order from your shop for me and for presents
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you so much for your lovely five star review!
I'm personally delighted that you like you like the moisturizers and I hope that we can continue to provide you with top quality products.
Wishing you a great week ahead.
many thanks.
Tommy
The Founder
Product reviews
Date of purchase: 11/02/2024
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A Honeyman
Feefo Verified
2 years ago
What A Honeyman said about The Edinburgh Natural Skincare Company:
Thank you for your review. It's very satisfying to us when our customers are happy.
I hope that you'll visit us again soon and that we can provide you with exactly the right skincare products for your needs.
Many thanks.
Tommy
The Founder
Date of purchase: 10/02/2024
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Trusted Customer
Feefo Verified
2 years ago
Packaging lovely and purchases A1
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you!
Your comments are much appreciated by myself and the rest of the team.
Tommy
The Founder
Product reviews
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
What a lovely review!
Night formula is one of the best selling products we have. I personally love the scent. I recommend Eternal Serum also as a pre treatment before you put on the night cream as it increases the efficacy considerably.
I hope you'll visit us again.
Kind regards.
Tommy
The Founder
Date of purchase: 03/02/2024
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Carolyn Pickin
Feefo Verified
2 years ago
What Carolyn Pickin said about The Edinburgh Natural Skincare Company:
Hi Carolyn.
Thank you for your kind review.
Many thanks.
Tommy
The Founder
Product reviews
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
I'm so sorry you didnt like the products. As our products arent watered down and contain only pure ingredients, a little goes a long way. I recommend trying the products again but just using a very small amaount. I'm sure you'll see the benefits.
Kind regards.
Tommy
The Founder
Date of purchase: 02/02/2024
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Vicki Rein
Feefo Verified
WI
2 years ago
What Vicki Rein said about The Edinburgh Natural Skincare Company:
Vicki, what a fantastic review!
I'm so happy you love the products and we're delighted you love the cleaner. That's the favourite product of our staff in both of our shops.
I hope you'll continue to use our products.
Many thanks.
Tommy
The Founder
Product reviews
Date of purchase: 09/02/2024
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Lesley Scarlett
Feefo Verified
2 years ago
What Lesley Scarlett said about The Edinburgh Natural Skincare Company:
Great,speedy and professional service. Easy to order and trouble free delivery.
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for your kind words.
We try our hardest to get everyhing right so we all appreciate it when our customers are happy.
Wishing you a great week ahead.
Tommy
The Founder
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.