How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Edinburgh Natural Skincare Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-edinburgh-natural-skincare-company | Feefo

Displaying all 5,328 reviews

Linda

Feefo Verified

Shropshire

2 years ago

What Linda said about The Edinburgh Natural Skincare Company:

Good quick service lovely products

Delivery was quick, love the smell of the solid hand cream bar, presentation was lovely in the little tin box which can be used many times

Date of purchase: 15/03/2024

Trusted Customer

Feefo Verified

2 years ago

Wonderful products

Very easy website to order from, products are lovely and delivery is excellent

Date of purchase: 14/03/2024

Natasha Welch

Feefo Verified

Iowa, USA

2 years ago

What Natasha Welch said about The Edinburgh Natural Skincare Company:

Worth every penny

Having been to a shop and now ordering online. All the products have been wonderful. Lotion bars are lovely, addicted to the lip balm. I bought samples and the face serum has made improvement in the...

Product reviews

Date of purchase: 14/03/2024

Sammy B

Feefo Verified

Ware, Herts

2 years ago

What Sammy B said about The Edinburgh Natural Skincare Company:

Great company!

Fantastic website, easy to purchase, kept up to date on delivery which also came very quickly.

Product reviews

Date of purchase: 14/03/2024

Trusted Customer

Feefo Verified

2 years ago

Easy to get order

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thanks for your feedback. Kind regards. Tommy The Founder

Product reviews

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

I'm so sorry to see you didnt like the hand creams. We definitely recommend to use only as very small amount as our creams are rich and undiluted. The scents we make a re very different so I'm surprised to see that you thought the two bars you bought had the same scent. Our scents are carefully blended using only high quality essential oils. Kind regards. Tommy The Founder

Date of purchase: 06/03/2024

Trusted Customer

Feefo Verified

2 years ago

Easy to order. Fast delivery. Excellent!

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your kind review. I'm personally very pleased that you're satisfied and I hope you'll continue to use our products. Very best regards. Tommy The Founder

Product reviews

Date of purchase: 06/03/2024

Anne Storer

Feefo Verified

2 years ago

What Anne Storer said about The Edinburgh Natural Skincare Company:

Prompt delivery and products of a high standard

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Thank you very much Anne for your kind words. I'm grateful and happy that you're satisfied and I hope you'll visit us again. Kind regards. Tommy The Founder

Date of purchase: 27/02/2024

Anne Tate

Feefo Verified

2 years ago

What Anne Tate said about The Edinburgh Natural Skincare Company:

Buying blind and very short lived.

With perfumes not available in the shops to smell. At least a snif card should be available. It's a lot to pay for something you don't know you'll like. Apart from smell, I found it didn't last very...

Product reviews

Date of purchase: 11/03/2024

Pamela Lambert

Feefo Verified

Moreno Valley, California, USA

2 years ago

What Pamela Lambert said about The Edinburgh Natural Skincare Company:

Excellent product! Great service!

I love the products, they make my skin feel so smooth and their smell is heavenly! Even though I’m in the USA delivery is prompt and everything is packaged well. I will continue to use their products

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Hi Pamela. That's a really lovely review! I'm so glad you like our products and I'm delighted that you'll continue to use us. have a great week. Tommy The Founder.

Product reviews

Date of purchase: 10/03/2024

Trusted Customer

Feefo Verified

2 years ago

Quality, luxurious products.

Like the products and they have shipped to US quickly when in stock. Website has been glitchy on occasion and I didn’t get a response when I contacted the company.

Tommy Crooks

The Edinburgh Natural Skincare Company

2 years ago

Please accept my personal apologies that your enquiry did not receive a response. I will look into this personally. Kind regards. Tommy The Founder

Date of purchase: 22/02/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Edinburgh Natural Skincare Company Reviews

Baby I Love You Luxury Body Butter For Sensitive SkinMore reviews of this product (20)View product websiteThis was gift for friend with eczema and she loves it

Luxury No. 1 Mineral Bathing Sensation, Bath SaltsMore reviews of this product (35)View product website

Lavender and Frankincense Anti Ageing FormulaMore reviews of this product (128)View product websiteGreat scent and nice coverage

The Queen Bee Solid Hand Cream BarMore reviews of this product (337)View product website

Luxury No. 1 Solid Hand Cream BarMore reviews of this product (386)View product website

St Clement's Whipped Body ButterMore reviews of this product (77)View product website

Geranium and Sweet Orange Luxury Lip BalmMore reviews of this product (207)View product website

ETERNAL ANTI AGEING SUPER FACE CREAM WITH BLACK LILAC AND VITAMIN E...SUMPTIOUS AND LUXURIOUSMore reviews of this product (72)View product website

Baby I Love You Solid Baby Balm - Hand cream barMore reviews of this product (91)View product website

Gardener?s Solid Hand Cream BarMore reviews of this product (436)View product websiteLove the hand cream bar and the cute tin it came in. I loved the smell too which kind of had a hint of chocolate (I think anyway). I do feel that I need to rub it on my hands for quite a while to get...Read more

Luxury No. 1 Solid Hand Cream BarMore reviews of this product (386)View product websiteI know it’s personal preference but the fragrance is not great !! Then the second bar I ordered had tge same fragrance in a separate tin and is soooo sticky ????

SYMMETRY HAND CREAM ECO-REFILL. SAVING THE PLANET TOGETHER!More reviews of this product (14)View product websiteLove this hand bar. It smells divine and is really relaxing. The bars are excellent at moisturising the driest skin, I also use it on my elbows and knees.

GOLDEN ROSEWOOD BOTANICAL PERFUME OIL 10ML TRAVEL MINI...BEGUILING SCENT.More reviews of this product (12)View product websitePackaging attractive but scent doesn't last very long.

Symmetry Anti Ageing Face SerumMore reviews of this product (185)View product websiteIt’s a perfect daytime serum to start my morning. Moisturize, makeup, and I’m ready for my day.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?