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The Edinburgh Natural Skincare Company Reviews

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Neil

Feefo Verified

1 year ago

What Neil said about The Edinburgh Natural Skincare Company:

Poor aftercare

My order arrived damaged and all over the box. I’ve emailed the company over a week ago and again a couple of days ago. I’ve filled in an online contact form and still not heard anything back. Such...

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Product reviews

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Date of purchase: 12/07/2025

0

CW

Claudia Williams

Feefo Verified

Chester

1 year ago

What Claudia Williams said about The Edinburgh Natural Skincare Company:

Fantastic company

Very easy to order and fast delivery it would be nice though if you could pay in 3 with PayPal that way you could spread the cost a little

Product reviews

Date of purchase: 11/07/2025

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Trusted Customer

Feefo Verified

1 year ago

A great find, lovely fresh products, great packaging, ideal for gifting.

Delivered promptly, packaged well, no issues. Did not need to contact customer service.

Product reviews

Date of purchase: 11/07/2025

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Roisin

Feefo Verified

Dornoch

1 year ago

What Roisin said about The Edinburgh Natural Skincare Company:

Great hand cream - best I’ve found!

Very easy to order

Product reviews

Date of purchase: 09/07/2025

0

Trusted Customer

Feefo Verified

1 year ago

Look no further for fantastic moisture for your skin

Quick service.

Product reviews

Date of purchase: 08/07/2025

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MA

Mandy Ayling

Feefo Verified

Horsham

1 year ago

What Mandy Ayling said about The Edinburgh Natural Skincare Company:

Our roller ball perfume

Extremely easy to order and quick delivery with excellent packaging

Product reviews

Date of purchase: 08/07/2025

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GT

Gail McDonald-Tune

Feefo Verified

Topanga Canyon, Ca.

1 year ago

Product reviews

Date of purchase: 02/07/2025

0

DS

Doris Schulte

Feefo Verified

1 year ago

Product reviews

Date of purchase: 03/07/2025

0

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Trisha Roberts

Feefo Verified

Euxton

1 year ago

What Trisha Roberts said about The Edinburgh Natural Skincare Company:

Beautiful quality gift

Excellent service.

Product reviews

Date of purchase: 03/07/2025

0

WD

Wendy Davey

Feefo Verified

1 year ago

Product reviews

Date of purchase: 29/06/2025

0

The Edinburgh Natural Skincare Company Reviews

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