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The Cruise Village Reviews

https://www.thecruisevillage.com

Rated

Exceptional

ABTA bonded and ATOL protected cruise agency, established in 1959! Part of the award-winning Travel Village Group

Service

4.8

ratings over the past year

17 out of 297 reviews

Time:

Past year

Andrew Coward

Liverpool

7 months ago

What Andrew Coward said about The Cruise Village:

As always a very professional and personalised service from the Cruise Village, identifying our needs perfectly. We have used the Cruise Village on numerous occasions and highly recommend their servic

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Lily

The Cruise Village

7 months ago

Thank you for this excellent review Andrew. We really appreciate your amazing feedback and hope you have a fantastic cruise!

1 product purchased

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Trusted Customer

7 months ago

It was devil of a job getting the baggage allowance added to our flights, requiring many phone calls and emails. Every day we were wondering if and when this would be sorted, we shouldn't have had to

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Lily

The Cruise Village

7 months ago

Thank you for your review. We apologise for any problems on behalf of our tour operators but we are pleased our agents could help with your queries.

1 product purchased

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Trusted Customer

8 months ago

Needed to change booking just day after making it as flying was ruled out for health reasons. Not happy with operator's 100% penalty so pleased that Sam was able to find us a rail-accessible alternat

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Lily

The Cruise Village

8 months ago

Thank you for your review. We are so pleased Sam could be so helpful and attentive, have a fantastic time on the Rhine.

1 product purchased

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Marion Needham

Chester

9 months ago

What Marion Needham said about The Cruise Village:

The Cruise Village always provide an excellent service and can always be relied on to make sure every last detail is taken care of. Gill Williams is always available to help with any bookings and q

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Lily

The Cruise Village

9 months ago

Thank you for this amazing review Marion! We are glad Gill could help you find everything you were looking for and hope you have a great cruise! If you have any questions, don't hesitate to get in touch.

1 product purchased

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Trusted Customer

10 months ago

Excellent. Prompt provision of booking information. Competitive price to othe holiday company r offers

Lily

The Cruise Village

10 months ago

Thank you for your amazing review, we are glad our team could be so helpful.

1 product purchased

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Trusted Customer

11 months ago

Fast and efficient service as always.

Lily

The Cruise Village

10 months ago

Thank you for your review! We pride ourselves on our service and we are so glad you had a great experience with our team.

1 product purchased

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AG-P

London

11 months ago

What AG-P said about The Cruise Village:

Excellent service, courteous and efficient. All round, provided all the necessary info, adapted the pre and post- cruise hotels to our wishes and made the booking process really straightforward. Thank

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Lily

The Cruise Village

10 months ago

Thank you Alisa! We always aim to give the customer more and it sounds like Heather has gone above and beyond. We hope you have an amazing trip.

1 product purchased

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About The Cruise Village

The Cruise Village is one of the UK's largest independent cruise agencies. We have won multiple awards for our customer care. Our retails shop and head office (The Travel Village) is on Highfield Road in Blackpool. We have been serving the people of the Fylde Coast, and beyond, with holidays since 1959. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team. We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.

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0800 810 8481

298 Highfield Road, Blackpool, Lancashire, FY4 3JU, United Kingdom

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