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The Clean Space Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-clean-space | Feefo

Displaying all 100 reviews

Trusted Customer

London

7 years ago

Date of purchase: 02/10/2017

What Trusted Customer said about The Clean Space:

Fantastic cleaner and very helpful, friendly staff!

Such a fantastic company! My correspondence with Sarah and the rest of the staff at the clean space has been great - very helpful and quick! Our cleaner is doing a wonderful job. He's attentive,...

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Sarah

The Clean Space

7 years ago

Thank you so much for your feedback Darcie. I am really pleased that things are going so well with the cleaning. I will be sure to pass this on to your team.

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Trusted Customer

Fulham

7 years ago

Date of purchase: 16/08/2017

What Trusted Customer said about The Clean Space:

Great first six months! Super impressed!

We have been with the Clean Space since February this year and what a fantastic decision! Smooth planning, implementation of services and after care. Our clinics are super happy with the cleaners and...

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Sarah Ikhlef

The Clean Space

7 years ago

We are delighted that things are going so well too Emma. I will make sure your cleaning team see your feedback. Thank you

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Trusted Customer

London

8 years ago

Date of purchase: 07/06/2017

What Trusted Customer said about The Clean Space:

Great!

Great service and great support from the team! Our office is definitely improved and everything looks cleaner!

Sarah Ikhlef

The Clean Space

8 years ago

Thanks for your great feedback Giulia - really pleased the office is sparkling !

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Trusted Customer

london

8 years ago

Date of purchase: 07/06/2017

What Trusted Customer said about The Clean Space:

Outstanding Staff & Reliable Background Team!

Great dedication of staff on-site, always accommodating, always punctual. We get the same lady who comes when our own cleaner is on annual Leave. it's nice to have that same friendly face &...

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Trusted Customer

London E1

8 years ago

Date of purchase: 17/05/2017

What Trusted Customer said about The Clean Space:

Change is good

Very nice people to deal with and our cleaners are great, no complaints. As an expanding company we needed to outsource our cleaning. It's gone really well. The change was definitely a good one.

Sarah Ikhlef

The Clean Space

8 years ago

Carmel - thank you for the great feedback. We are delighted that things are going well and I will make sure your cleaning team are aware of your feedback. Sarah.

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Trusted Customer

W1W 5PF

8 years ago

Date of purchase: 20/04/2017

What Trusted Customer said about The Clean Space:

Satisfy

Awesome good Job! Keep it up

Ingrid

The Clean Space

8 years ago

Dear Tracy

Thank you for your great reference - we always love to hear it when our clients are happy.

I will be sure to pass this onto the team doing the good work.

Kind regards

Ingrid Ovenstone

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Trusted Customer

8 years ago

Date of purchase: 01/01/2017

Poor service by The Clean Space

Overall poor cleaning service and poor supervision.

Nathan

The Clean Space

8 years ago

Good morning

Good to speak to you just now, thank you for your honesty and feedback. I am speaking to the Area Supervisor to ramp up the supervision and will follow up with the Regional Manager about your previous conversations.

Regards

Nathan- Operations Manager

Trusted Customer

8 years ago

Many thanks Nathan, as discussed look forward to hearing from you regarding what you can do for us to save the change.

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Trusted Customer

8 years ago

Date of purchase: 01/01/2017

Average service by The Clean Space

room for improvement

Nathan

The Clean Space

8 years ago

I've sent you an email about popping in tomorrow or next week to get your feedback on the improvements we are planning and doing currently.

Regards

Nathan

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Trusted Customer

8 years ago

Date of purchase: 01/01/2017

Night cleaners unsupervised no follow ups and no inspections even when comp...

Night cleaners unsupervised no follow ups and no inspections even when complaints made. Cleaners cut corners Managers don't follow up or contact when promise to do so. Service has gone down hill over...

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Nathan

The Clean Space

8 years ago

Good morning

I have reported this to your local Area Supervisor who will call you today.

Regards

Nathan- Operations Manager

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Trusted Customer

Hampstead

8 years ago

Date of purchase: 20/01/2017

What Trusted Customer said about The Clean Space:

95% Fantastic Service

The Clean Space are super receptive to feedback, friendly, helpful and effective. We have had minor issues with passing on a couple of alterations to our cleaning schedule but generally I have no...

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Ingrid

The Clean Space

8 years ago

HI Alice

Thank you very much for your reference, and we are thrilled that you are happy with your service and that when you had minor issues with the cleaning schedule we promptly sorted them out. I will be sure to pass your comments onto your cleaning team.

Kind regards

Ingrid - Sales Manager

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About The Clean Space

The Clean Space provide commercial cleaning services across the UK. We look after our cleaning operatives, something a significant proportion of the cleaning industry fails to do. We respect and take care of our cleaners, because keeping our staff happy and motivated means they do a better job for our clients.

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02070919721

4 Regent Terrace, Rita Road, Vauxhall, Greater London, SW8 1AW, United Kingdom

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