Great company, made it possible to buy a car hassle free where most garage’s wouldn’t help me with my credit score
Aaron
The Car Loan Centre
3 years ago
Thank you for your review! We are so pleased to hear that we were able to help where others couldn't! We hope you love your new car 🚗
Product reviews
Aaron
The Car Loan Centre
3 years ago
Thank you for your review! We appreciate your kind words and we're pleased to hear that you are happy with your plan!
Date of purchase: 12/07/2022
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Trusted Customer
3 years ago
Perfect match on my requirements, fast answers, great deal price-car purchase, excellent credit requirements considering the fact that I did not have a good credit score, my car was ready to go home...
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Aaron
The Car Loan Centre
3 years ago
Thank you for your review! It's great to hear that we were able to help you and get your car so quickly! We appreciate your recommendation and we wish you many happy miles!
Product reviews
Aaron
The Car Loan Centre
3 years ago
Thank you for your review, we're so pleased you're happy with our service!
Date of purchase: 11/11/2022
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KM
Kyla Maguire
3 years ago
What Kyla Maguire said about The Car Loan Centre:
Really happy with my new car, reserved on a Monday and picked up on friday! Whole experience was very pleasant Ella talked me through everything when picking the right car. Thank you!
Aaron
The Car Loan Centre
3 years ago
Thank you for your review Kyla! We are so pleased that Ella was so helpful in finding the right car for you. Wishing you many happy miles! 🚗
Product reviews
Aaron
The Car Loan Centre
3 years ago
We are pleased to hear that you are happy with your finance plan!
Really helpful staff and a great experience from start to now... I would definitely recommend The car loan centre
Aaron
The Car Loan Centre
3 years ago
Thank you for your review and recommendation Carlie! We are so pleased that you had a great experience with us and that we were able to help!
Product reviews
Aaron
The Car Loan Centre
3 years ago
Thank you for your feedback, all of our finance is based on affordability and once a budget is approved customers are free to select any vehicle in our stock within that budget to ensure the monthly repayments and vehicle package are right for them. We are happy to have helped you and glad to hear you found a great deal
Great commication friendly staff but I was given 3 delivery dates before receiving car
Aaron
The Car Loan Centre
3 years ago
Thank you for your review, we pride ourselves on customer service so it is great to hear that our staff are friendly and you found the communication was great!
We understand that it is not ideal when your provisional date is moved this is due to us not releasing a vehicle to a customer until it is ready and meets our high standards. Which is why we advise that provisional dates are not set in stone and not to make any arrangements until the booking date has been confirmed, we do however aim to have every vehicle ready by this date.
Product reviews
Aaron
The Car Loan Centre
3 years ago
We are sorry to hear this and will look into this matter as your sales consultant should have discussed this with you on the outset.
All fees due are also detailed to all customers in the pre-contract that is emailed in advance, are discussed on the talk-through with the Underwriting team via telephone and in the contract that is signed via E-sign.
We will review the process and explore if there are additional areas we can make this clearer in future.
Would most definitely recommend to freinds and family, the communication from start to finish was absolutely on point, the sales rep assigned to me was absolutely fantastic and a credit to the company
Aaron
The Car Loan Centre
3 years ago
Thank you for your review Carl! We are pleased to hear that you had such a good experience and you are happy with our service! We can't wait to meet your friends and family who you recommended us to!
Product reviews
Aaron
The Car Loan Centre
3 years ago
Thank you Carl, we will pass along your kind words to our underwriting team who were happy to help you!
Date of purchase: 22/10/2022
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Ratu Raravisa
3 years ago
What Ratu Raravisa said about The Car Loan Centre:
Been looking to get a car for over 2 yes and got one within 2 weeks from Xar Loan Centre. Really good services and communication throughout the process.. Highly recommended..Thanks !!
Aaron
The Car Loan Centre
3 years ago
It is great to hear that we were able to help you so quickly after you have been trying for so long! We really appreciate your recommendation and we wish you many happy miles in your new car!
Product reviews
Aaron
The Car Loan Centre
3 years ago
Thank you for the review Ratu! We are pleased we were able to help you at an affordable price!
Date of purchase: 21/10/2022
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Sam Colombari
3 years ago
What Sam Colombari said about The Car Loan Centre:
Overall a poor service received from the car loan centre, the start was fine and purchasing the car was friendly and straight forward, upon collecting of the car it was in really bad condition,...
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Aaron
The Car Loan Centre
3 years ago
Hi Sam,
We apologise for the inconvenience that has been caused, this vehicle did not meet our usual high standards and because of that we have reviewed our vehicle preparation process and retraining has been applied to ensure this does not happen.
We are pleased to hear that you found our staff friendly and you found the process of purchasing a vehicle with us straightforward.
I understand our team have supported you with other options which were unfortunately not satisfactory. I can see we have refunded your deposit and closed your application for you. A member of our team will be in touch shortly to reimburse your travel expenses.
We are truly sorry to hear that this was your experience with us and we hope that we are still able to help you in the future and we wish you all the best.
Kind regards,
The Car Loan Centre
Product reviews
Aaron
The Car Loan Centre
3 years ago
Hi Sam,
Thank you for your feedback, we are always looking for ways to improve our service.
Unfortunately, due to recent global events, vehicle prices have increased and this has impacted our company along with many others.
If you would like any more information about this please contact us on 0330 3800 400
Kind regards,
The Car Loan Centre
Would definitely recommend was fast response from the team, car was in very good quality and even though we had a blip when it come to collection of the car they got it all sorted straight away....
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Mia
The Car Loan Centre
3 years ago
Thank you for your review and recommendation Tamera! It's great to hear our team were so helpful in finding the right car for you, wishing you many happy miles! 🚗
Product reviews
Mia
The Car Loan Centre
3 years ago
It's great to hear that you are pleased with your new car and stayed within your budget! We always try to go above and beyond for our customers so your feedback is appreciated!
Date of purchase: 30/08/2022
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Trusted Customer
3 years ago
Great service , love the car
Mia
The Car Loan Centre
3 years ago
Thank you for your review! We are pleased to hear that you received a great service and that you love your new car! 🚗
The Car Loan Centre supply quality used car finance nationwide. We can help where others cannot by assessing your affordability, not your credit score!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Car Loan Centre supply quality used car finance nationwide. We can help where others cannot by assessing your affordability, not your credit score!
