Excellent service from Stuart, car in perfect condition, even delivered it 120 miles at no extra cost.
Would highly recommend.
Thankyou
Kayley
The Car Loan Centre
4 years ago
Thank you for the great review!
Customer service is very important to us, so Stuart will be thankful for your comments!
Thanks for recommending us, we are happy to of helped!
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback!
We wish you many happy miles of motoring in your new car! 🚗
amazing customer service, car i purchased was absolutely fantastic, clean, no damage.
Kayley
The Car Loan Centre
4 years ago
Thank you for the great review!
Customer service is very important to us so we are glad you enjoyed your experience!
We wish you many happy miles of motoring in your new car! 🚗
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback!
We really can help where others cannot and are glad we could support you too!
Date of purchase: 19/06/2021
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Samantha Jo McGonnell
4 years ago
What Samantha Jo McGonnell said about The Car Loan Centre:
Absolutely shocking never would I have thought getting a new car would end up like this straight to the garage the next day after to getting it for then to have no car for almost a week joke that’s...
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Kayley
The Car Loan Centre
4 years ago
Hello Samantha,We are very sorry to hear the concerns raised. All our cars go through a 128 point check and an MOT at an independent garage to ensure they are fit for the road before they reach you, we also include a 6 month 5 Star WMS warranty for peace of mind. However, with anything mechanical, things can sometimes go wrong. We are here to support you and it is standard practice to request a quote from a VAT registered garage to ensure we proceed with the correct solution, but we are sorry this is taking some time.If you have any further concerns, please email customercare@thecarloancentre.co.ukMany thanks,The Car Loan Centre
Product reviews
Kayley
The Car Loan Centre
4 years ago
Hi Samantha,
I am sorry you feel the communication was lacking, however, our Aftersales Team is continuing to support you and will be calling shortly with an update.
Kind regards,
The Car Loan Centre
Date of purchase: 23/06/2021
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Samukeliso Dube
4 years ago
What Samukeliso Dube said about The Car Loan Centre:
Excellent service, Craig kept me up to date with my application process and I love the car. will deliver be recommending.
Kayley
The Car Loan Centre
4 years ago
Thank you for the great review Samukeliso!
Customer service is very important to us, so Craig will be thankful for your comments!
We are happy to of helped and thank you for recommending us!
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback Samukeliso!
We are glad we could help and you enjoyed your experience with us!
We wish you many happy miles of motoring in your new car! 🚗
Date of purchase: 08/06/2021
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Trusted Customer
4 years ago
Went the extra mile to help me. But also listened to what I wanted and got it me. Easiest way to exain them...
THE CREAM
Kayley
The Car Loan Centre
4 years ago
Thank you for the great review!
Customer service means a lot to us, so we are happy you enjoyed your experience!
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback!
We wish you many happy miles of motoring in your new car! 🚗
Would definitely recommend this company the service I got was fab the car I have chosen is brilliant thank you very much keep up the good work
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback!
We are glad you enjoyed your experience and happy to of helped!
Thank you for recommending us, we are please you are enjoying your new car!
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great review!
We are happy to of helped and wish you many happy miles of motoring in your new car! 🚗
Date of purchase: 29/05/2021
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Daniel Andrew Marshall
4 years ago
What Daniel Andrew Marshall said about The Car Loan Centre:
Got my new car from the car loan centre the other day and would like to give a Massive thanks to them. The process from start to finish has been so simple the staff are so professional and if I had a...
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Kayley
The Car Loan Centre
4 years ago
Thank you for the great review Daniel!Customer service is very important to us, so we are happy to of helped and glad you enjoyed your experience!We really can help where others cannot and are please we could help you too!The number you mentioned is the direct number for our Sales Consultant Craig, but if you or any other parties are interested in purchasing you can also contact us on 03303 800 101
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback Daniel!
We wish you many happy miles of motoring in your new car! 🚗
Date of purchase: 28/05/2021
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Nicole Tiffany Adamson
4 years ago
What Nicole Tiffany Adamson said about The Car Loan Centre:
It was great getting the car but once the car arrived the clutch was struggling to do anything , and the temperature light was on and the abs light is stuck on, have not been explained about the...
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Kayley
The Car Loan Centre
4 years ago
Hello Nicole,We are sorry you have experienced complications with your vehicle. We aim to support our customers where possible and try to explain everything to make you feel comfortable. All cars come with MOT from an independent garage, a 128 point pre-delivery check and a free 6 month warranty with WMS for peace of mind to ensure your new car is ready and fit for the road. WMS are an independent warranty company, and we are sorry to hear they have not been in touch. Our Aftersales Team, are here to support you however and I have passed your details onto our Customer Care team, who will be in touch.Kind regards,The Car Loan Centre
Product reviews
Kayley
The Car Loan Centre
4 years ago
Hello Nicole,
We are sorry you did not enjoy your experience, our aim is to always make our customers feel supported before and after you receive your vehicle. We can assure you this is not our standard customer service experience and will be retraining where required.
We would like to support your concerns further, could you please contact customercare@thecarloancentre.co.uk for us to escalate these points.
Many thanks,
The Car Loan Centre
Very good service for those whose credit rating isn't that good. I have got a cracking car that fits my needs perfectly. Everything went reasonably smoothly thanks to Tyrell in sales and the staff at...
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Kayley
The Car Loan Centre
4 years ago
Thank you for the great review!
Customer service is very important to us, so Tyrell and the team will be very happy with your comments!
We are glad you enjoyed your experience with us and we were able to find a car to suit your needs!
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback!
We are happy to of helped and wish you many happy miles of motoring in your new car! 🚗
I would definitely recommend car loan centre again.
Kayley
The Car Loan Centre
4 years ago
Thank you for the great review Nyasha!
Customer service is very important to us so Jack will be very pleased with your lovely comments!
Thanks for recommending us!
Product reviews
Kayley
The Car Loan Centre
4 years ago
Thank you for the great feedback Nyasha!
We are glad you enjoyed your experience and wish you many happy miles of motoring in your new car! 🚗
The Car Loan Centre supply quality used car finance nationwide. We can help where others cannot by assessing your affordability, not your credit score!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Car Loan Centre supply quality used car finance nationwide. We can help where others cannot by assessing your affordability, not your credit score!