We bought a sink with accessories and unbeknownst to Blue space, Caroma had stopped selling the sink with the accessories and only the sink arrived. Blue Space went ahead and immediately sent...
Excellent customer service! Some of our order was on back order and communication through the whole process was great. Speedy delivery and good follow up.
Product reviews
Date of purchase: 30/06/2018
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Trusted Customer
7 years ago
great. no fault in service
Date of purchase: 04/07/2018
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Trusted Customer
7 years ago
What Trusted Customer said about The Blue Space:
Easy order and delivery. Excellent service
Product reviews
Date of purchase: 26/06/2018
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Trusted Customer
7 years ago
What Trusted Customer said about The Blue Space:
Excellent service would definitely recommend and use again - very competitive prices - great staff
Date of purchase: 25/06/2018
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Trusted Customer
7 years ago
What Trusted Customer said about The Blue Space:
Problem free transaction, parcel arrived promptly and very well packed
Product reviews
Date of purchase: 12/07/2018
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Trusted Customer
7 years ago
What Trusted Customer said about The Blue Space:
Item arrived very quick, well packaged and in good order
The product I ordered arrived quickly and in excellent condition. I would have rated 5 stars, however, the courier service used was appalling. It took two attempts for them to deliver because the...
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Jacinta
The Blue Space
7 years ago
Good morning,
Thank you for your valuable feed back. We are sorry to hear about your courier experience. We have discussed this with the courier company as this service is not acceptable and have ensured this does not happen again. We are pleased you are very happy with your product and service from our team at The Blue Space.
Thanks again for taking the time to give us your feed back, it has helped to bring this courier service issue to our attention so we can fix it swiftly.
Please do not hesitate to contact me at anytime on 02 9674 1000 if I can assist with anything at all.
Kind Regards,
Jacinta
General Manager- Customer Experience
Date of purchase: 10/07/2018
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Trusted Customer
Bundeena
7 years ago
What Trusted Customer said about The Blue Space:
I spoke to blue space customer service before my purchase, explaining we were in a big rush to get our laundry tub, and they assured me it would be delivered within a week. I then proceeded with the...
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Jacinta
The Blue Space
7 years ago
Hi Kerry,
Thank you for your valued feed back, we are so sorry for the delay in delivering your laundry tub. We had an issue with that laundry tub shipment at the end of May, which we have since fixed with our supplier. Our team made sure the second laundry tub we sent you had extra padding and air packed to ensure there was no damage in transit. We are very sorry for the inconvenience this caused you, I am calling you to discuss further.
We really appreciate you taking the time to give us your feed back, it helps bring issues to our attention so we can make immediate improvements.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
