How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The BBQ Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-bbq-store | Feefo

Trusted Customer

12 years ago

All came as billed promptly. Cheapest price found. Good availability as bought in the midst…

All came as billed promptly. Cheapest price found. Good availability as bought in the midst of a heatwave

Product reviews

Date of purchase: 12/07/2013

0

Trusted Customer

12 years ago

Very happy with service. Ordered on line and arrived a few days later .

Date of purchase: 12/07/2013

0

Trusted Customer

12 years ago

very good service, prompt delivery, and very helpfull when I contacted them with a problem.…

very good service, prompt delivery, and very helpfull when I contacted them with a problem. thanks.

Product reviews

Date of purchase: 12/07/2013

0

Trusted Customer

12 years ago

fast excellent service,great products at great prices.

Product reviews

Date of purchase: 12/07/2013

0

Trusted Customer

12 years ago

Had problem with damage in transit, sorted very quickly, excellent service, would recommend.

Product reviews

Date of purchase: 08/07/2013

0

Trusted Customer

12 years ago

exellent service would buy from this shop again

Date of purchase: 11/07/2013

0

Trusted Customer

12 years ago

BBQ was delivered promptly and customer service was good

The BBQ Store

12 years ago

We are very sorry you were not happy with your purchase, these BBQ's are sent into us directly from OUTBACK in a sealed box, we are so sorry that there were issues with your BBQ, we have refunded you in full and sent you some free gifts for the inconvenience caused.

Product reviews

Date of purchase: 11/07/2013

0

Trusted Customer

12 years ago

Excellent service, next day delivery

Product reviews

Date of purchase: 10/07/2013

0

Trusted Customer

12 years ago

Excellent customer service. Ordered on website and delivery arrived next day. Even the phone call to…

Excellent customer service. Ordered on website and delivery arrived next day. Even the phone call to log a faulty piece was dealt with amazingly quickly with that new spare part sent out the same day

Date of purchase: 10/07/2013

0

Trusted Customer

12 years ago

excellent came next day

Product reviews

Date of purchase: 09/07/2013

0

The BBQ Store Reviews

Outback Spectrum Select 3 Burner Hooded Gas BarbecueMore reviews of this product (47)View product websiteTime consuming but straightforward to assemble.

Outback Spectrum Select 2 Burner Hooded Gas BarbecueMore reviews of this product (5)View product websitegood, but wrong part in box when unpacked

replacement part 1kgMore reviews of this product (9)View product websitevery good when it arrived, thanks.

Outback Meteor 4 Burner Gas Barbecue RedMore reviews of this product (53)View product websiteexcellent BBQ , very heavy and well made,cooks great and looks fab!

replacement part 5kgMore reviews of this product (2)View product websitenext day replacement part,cannot fault the site or the service.

Outback Excel 300 Gas BarbecueMore reviews of this product (80)View product websiteHad to get used to a very hot BBQ, last one was on butane.

replacement part 1kgMore reviews of this product (9)View product websiteSent put double quick and fitted very easily.

Outback Spectrum Select 3 Burner Hooded Gas BarbecueMore reviews of this product (47)View product websiteGood value for money and stylish.

replacement part 1kgMore reviews of this product (9)View product websiteI needed a replacement shelf which was a problem in manufacture and BBQ sent me out another immediately - excellent service

Outback Hunter Select 3 Burner Hooded Gas Barbecue - New for 2013!More reviews of this product (46)View product websitegood quallity product

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?