How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The BBQ Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-bbq-store | Feefo

Trusted Customer

13 years ago

Prompt and efficient, thank you.

Date of purchase: 04/05/2012

0

Trusted Customer

13 years ago

Quick delivery

Product reviews

Date of purchase: 26/04/2012

0

Trusted Customer

13 years ago

ok

The BBQ Store

13 years ago

We are very sorry there was damage to your BBQ, fortunately the damages are about 1% of the items we send out so extremely low for the amount sent, unfortunately yours was one of the 1% we have sent free gifts to say sorry for the inconvenience caused.

Product reviews

Date of purchase: 01/05/2012

0

Trusted Customer

14 years ago

I called to confirm delivery date options and got helpful advice. Delivered on the requested date.

Product reviews

Date of purchase: 30/04/2012

0

Trusted Customer

14 years ago

Ordered late evening still shipped next day and received day after that - great

Product reviews

Date of purchase: 30/04/2012

0

Trusted Customer

14 years ago

Delivery date adhered to but no approx delivery time. In the event delivered late afternoon…

Delivery date adhered to but no approx delivery time. In the event delivered late afternoon which meant waiting in all day.

Product reviews

Date of purchase: 30/04/2012

0

Trusted Customer

14 years ago

Company and store good sevice but delivery was disappointing.No indication of delivery time and arrived…

Company and store good sevice but delivery was disappointing.No indication of delivery time and arrived a day later than indicated.Had to phone the store for information which your imployee was able...

The BBQ Store Reviews

CampinGaz Universal BBQ Cover Size XXLMore reviews of this product (4)View product websiteExactly as described

Outback Hunter 3 Burner Hooded Gas BarbecueMore reviews of this product (31)View product websiteThere were two slight indentations in hood. Too small to return but large enough for me to be disappointed. Cooks great though.

Outback Excel 200 Gas BarbecueMore reviews of this product (54)View product websiteQuality seems good and it was relatively straightforward to put together.

Burner to fit Omega Grill 2003 onwards - 4440More reviews of this product (24)View product website

Outback Classic Roaster 3000 CoverMore reviews of this product (2)View product websiteThe seams to the cover do not appear as study as the seams to the original cover.

Outback Non Stick Spatula with Rosewood handle 18inMore reviews of this product (1)View product website

Outback Non Stick Tongs with Rosewood handles 18inMore reviews of this product (1)View product website

Outback Excel 300 Gas BarbecueMore reviews of this product (80)View product website

CampinGaz Universal BBQ Cover Size XXLMore reviews of this product (4)View product websiteExactly what I was looking for.

Outback Spectrum 3 Burner Hooded Gas BarbecueMore reviews of this product (8)View product websitegood as expected

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?