The Baggage Handling Company is no longer an active Feefo customer
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Trusted Customer
WEST CUMBRIA
7 years ago
What Trusted Customer said about The Baggage Handling Company:
A TRULY WONDERFUL SERVICE
They arrive on time both outward and return. The luggage gets to the ship before we do and has always been at our cabin door when we get there .
We have never experienced any damage . A truly...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
A no problem easy service which made a big difference to our transfers to Southampton.
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Almost perfect
Both bags delivered to ship on time but was a day late on return journey meaning I had to remain in house all day for no reason. Score should be 4.5
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. Many apologies that there was a delay in the return in your luggage. Due to where you live, we have to rely on using a courier to service your area and with the distance involved, there was unfortunately a delay in making an overnight connection. We're sorry the delay wasn't brought to our attention, so we could pass this onto you.
It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
EDINBURGH
7 years ago
What Trusted Customer said about The Baggage Handling Company:
No problems. very efficient
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
Webb
They collected the cases when they said they would and returned them at the appointed time. No damage to any of the cases.
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Excellent. Your van was right outside of the baggage terminal and the bag was delivered back at my house exactly when you said
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Efficient ,
Efficient, friendly service, would definitely recommend,and would use them again
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
Easy to find van to drop off case and being offered next day delivery was impressive
Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Excellent service with excellent courteous and helpful staff. Have already recommended your company to fellow cruisers and our family and friends. Have used the company before and most certainly...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback. It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
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Trusted Customer
7 years ago
V.good firm. Provides a clearly needed service at a quite good price
All handling done very well.
Problem withP&O’s depositing baggage in label colour coded area quite unsorted...chaos...actually dangerous for older frailer travellers due to much impatience and case...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you so much for your kind feedback.
I'm sorry to hear you experienced problems collecting your luggage from the hall, but unfortunately we do not hold any control over the process within the luggage hall. This is managed by P&O and the Stevedores which they contract.
It was our pleasure to assist you on your recent cruise and we look forward to seeing you again in the future.
Find us on Facebook https://www.facebook.com/thebaggagehandlingcompany/
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.