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The Adventure People Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-adventure-people | Feefo

Displaying all 1,222 reviews

Joanne Buckley

Feefo Verified

3 years ago

What Joanne Buckley said about The Adventure People:

A great company and trip!

The Adventure People were always very helpful and would definitely use them again. I loved my trip to Jordan!

Virginia Morrow

Feefo Verified

3 years ago

What Virginia Morrow said about The Adventure People:

There was little support with flights/transfers

Trusted Customer

Feefo Verified

3 years ago

Great

Very helpful and reassuring before the trip.

Kirsty Nicole West

Feefo Verified

3 years ago

What Kirsty Nicole West said about The Adventure People:

A great company, made the trip very smooth.

Would definitely recommend. They clearly have experience in their field as we found out speaking to others after of what a great deal they had found is in price. The hotel stayed in before and after...

Oscar Davison

Feefo Verified

3 years ago

What Oscar Davison said about The Adventure People:

Easy but stimulating

The whole trip went smoothly, the locations we went to were stunning. Abdullah our guide was passionate and friendly. Overall it just felt easy but stimulating.

Sherifa Edlund

Feefo Verified

3 years ago

What Sherifa Edlund said about The Adventure People:

Wonderful country, great experience. Overpriced.

Once I arrived in Vietnam I realised that this itinerary was very overpriced for the quality of the accommodation and other inclusions on this trip. Accommodation, tours and internal travel is very...

Trusted Customer

Feefo Verified

3 years ago

Feel free have been amazing from the start and landing in Thailand getting greeted by ash made me feel welcome he is a amazing tour guide and everything was perfect and Iv made a friend for life with...

Trusted Customer

Feefo Verified

3 years ago

The sales advisor was pretty fast at getting back to me, appreciated the quick exchange while booking. I wasn’t made aware that if the booking was done within 10days before departure, I would have...

Chris

The Adventure People

3 years ago

Hi, thank you for the feedback. We have noted this with the sales agent and will make sure we're clearer that the full balance is due when booking. When a booking is only a few days before the start date we have to check we can confirm spaces as often hotels used on trips may not have spaces available, this can sometimes take some time which we appreciate is frustrating. We really do our best to get trips confirmed ASAP and I am sorry in this case we weren't faster. Hope to see you again in future and have a merry Christmas!

Lois McCullough

Feefo Verified

3 years ago

What Lois McCullough said about The Adventure People:

Good advice/help from Rachel but poor advice from other members of staff.

Good advice from Rachel and any questions to her were answered promptly. However, I felt that some of the questions I asked were standard queries that should have been supplied in the information...

Chris

The Adventure People

3 years ago

Hi Lois, Firstly I am very sorry that you received some incorrect information. I am investing with our team as this should never be the case. We'll also review the information we send out and liaise with the agent as we're always looking for ways to improve. Sadly, we're not able to advise much on Visa applications as any individuals circumstances may be different and we don't want to provide incorrect advise. Thanks again for the feedback, it is all taken on board. Have a merry Christmas!

Trusted Customer

Feefo Verified

3 years ago

I use the Adventure People to book a lot of my trips and always find them to be extremely helpful. On my most recent trip another traveller had used them for the first time to book his trip. His...

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