The Adventure People Reviews

Dear Customer, This is Chris, CEO at The Adventure People. I am aware of your booking and the issues you have encountered. I believe Callum, a senior member of our team is in touch and will be following up. Firstly, I am very sorry for the challenges you have faced, the distress and ultimately the poor experience. An (ex) sale agent who was handling your booking basically didn't fulfil her role properly. I must stress, this is very unusual and we hold ourselves to the highest standards of service. In this case though, we let you down and for that I cannot apologise enough. This is the first time we've ever had anything like this happen. We have instigated measures of a higher volume and increasing frequency of checking bookings as they progress. We have also stepped up sales training. I accept these measures will not make a difference to you but I don't want this to happen again. Callum and I will be in touch directly to discuss further.

Thank you!

Thank you Trisha! If there was anything wrong (hence the three stars) please do let us know. We read all reviews and try to take the greatest care to ensure everyone has a wonderful experience. Best wishes!