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The Adventure People Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-adventure-people | Feefo

Displaying all 1,222 reviews

John Wade

Feefo Verified

3 years ago

What John Wade said about The Adventure People:

Amazing trip: amazing people.

This long-awaited trip was pretty much all I could have hoped for. From the attention and support provided by Charlotte, to the guidance and information and friendliness of the tour guide Huyên,...

Eleanor Hassani

Feefo Verified

3 years ago

What Eleanor Hassani said about The Adventure People:

Great guide, variable hotels and timetable could be optimised

I absolutely loved the guide - Mohammed was brilliant. I had a couple of false starts with my booking - I was told my place was reserved when it wasn’t and then booked on a more expensive tour (with...

Chris

The Adventure People

3 years ago

Hi Eleanor, This is Chris the CEO here. Thank you for the feedback. I am sorry about the issues regarding your booking at the outset, this was an issue with the operator we use, we have since fixed those issues. I'll take a closer look at the accommodation and timing of the itinerary for this particular trip as maybe we can tweak to offer an overall improved experience. I am very pleased the guide was good. Thank you again for the feedback and I really hope we see you again one day soon. Best wishes, Chris.

Karen Begley

Feefo Verified

London

3 years ago

What Karen Begley said about The Adventure People:

Very good company. Always prompt and helpful in answering questions

Brilliant. It is the second time using The Adventure people & both times a fantastic service has been provided. Thank you

Chris

The Adventure People

3 years ago

HI Karen, this is Chris the CEO here. You're so very welcome! Hope to see you again soon!

Trusted Customer

Feefo Verified

3 years ago

Too expensive for what you get

The experience was a mix. Definitely very hard challenge that I knew beforehand but I feel the amount we paid for this was too high for what you really found in the camps. I would still recommend...

Chris

The Adventure People

3 years ago

Hi Krisztina, This is Chris the CEO here. Thank you for your review. I am really sorry you through the trip was too expensive as we're one of the best prices on the market and offer a far lower price than anyone else offering a like for like trip. I shall re-look at our pricing and also our content regarding the camps. Was there anything specific that didn't meet your expectations? Any feedback is really appreciated. Thank you,

Shirley Lister

Feefo Verified

3 years ago

What Shirley Lister said about The Adventure People:

Very helpful staff. Well organised. Fabulous trip.. Would recommend. Only downfall was some of the itinerary was different to the information given, but that was down to the tour company.

Richard Vetter

Feefo Verified

Ashburton

3 years ago

What Richard Vetter said about The Adventure People:

Overall good other than the tour bus which did not have sufficient leg room

Helpful staff, information provided not forwarded to the tour rep which wasted time found being constantly connected to mobile phone annoying on the tour, it’s supposed to be an adventure

Paul Atherton

Feefo Verified

Walsall

3 years ago

What Paul Atherton said about The Adventure People:

Looked after the group very well.

The tour was very well arranged, they where flexible adapted the tour to the groups abilities. They kept us informed of our progress and plan ahead via a team brief every eveving excellent...

Trusted Customer

Feefo Verified

3 years ago

The Adventure People staff are very friendly, helpful and professional.

I tried to book a last minute trip. It seems that it was not easy for them, but they did it even working during they day off. I would like to mention Tom who was exceptionally good. Yes, I would book...

Alexandra Cox

Feefo Verified

3 years ago

What Alexandra Cox said about The Adventure People:

Noisy boat but fabulous service

The boat engine was very noisy when we were underway but otherwise everything was fantastic - accommodation, food, crew, guide so knowledgeable and fun.

Trusted Customer

Feefo Verified

3 years ago

Great tour

Great tour, great customer service. Had a fabulous time exploring Japan. Tour guide was really knowledgeable and took us to places we wouldn’t have found by ourselves

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