The service was great!
Ahead of the trip the team were quick to respond and were very helpful. It was reassuring to be able to contact the team through the webpage and via email with ease, and any...
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Trusted Customer
Feefo Verified
1 year ago
Fantastic holiday with G Adventures
Our CEO, Irene was very responsive and accommodating as well as friendly and fun. She had a great sense of humour and great personality and always answered all our questions.
Most of the hotels were...
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Trusted Customer
Feefo Verified
1 year ago
Really good and helpful with all questions I had while booking and everything went completely as it should
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Lynn Willard
Feefo Verified
Worthing
1 year ago
What Lynn Willard said about The Adventure People:
Good Service
Good Service and value for money, They are very responsive via email and helped when we had an issue with our recent tour.
This is the second time I have booked with them and we have a third trip...
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Joyce Naddaf
Feefo Verified
1 year ago
What Joyce Naddaf said about The Adventure People:
You guys were great. So easy to book this trip and so helpful. Thank you
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Elen Hall
Feefo Verified
1 year ago
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Trusted Customer
Feefo Verified
1 year ago
Kilimanjaro- solo traveller
I signed up for a group tour, but on the day of the hike, I found out that the other people who had booked had changed their dates. By the time I arrived in Tanzania, it was too late to make other...
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Chris
The Adventure People
1 year ago
Hello, I am sorry to read your review. The other customers who had booked on the trek cancelled the day before it was due to start. As we guarantee departures we didn't want to cancel. It's very rare this type of situation happens and we took the view it is better the trek goes ahead. As regards the tipping, we understand you tipped $300 but were also told it is up to you as different people have different budgets, it is not compulsory. We also are very clear about tipping policy in our brochure for this particular trip which you received along with your booking confirmation. If you'd like to discuss further Chris, our CEO, would be very happy to have a call. Please do let us know.
Trusted Customer
1 year ago
The tipping system didn’t feel voluntary when I was told the money was meant to support the staff’s families. At the end of the trip, I was given an envelope to put the money in, and in my case, I was told that $500 was the expected amount. However, I had £300 with me at the hotel, which I gave, as I didn’t have enough to meet the $500 expectation. £300 is already a significant amount, especially when the trip itself cost almost £2000, excluding flights.
I would appreciate a call from the CEO to address this issue. I signed up for a group tour and would like to know if any compensation is available due to the fact that I ended up traveling alone.
For future tours, I believe the company needs to ensure that women, unless they choose otherwise, are not placed in situations where they are isolated with a group of men for an entire week. To make matters worse, only one person could speak a little English, which made it incredibly difficult to communicate how I was feeling during the trip.
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Trusted Customer
Feefo Verified
1 year ago
Kilimanjaro
It was so hands off. When I asked questions about water the answer I got led me to purchase unnecessary expensive additional equipment,
I turned up to my hotel to find it hadn’t actually been...
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Adventure People is a travel agency specializing in adventure and activity holidays. Customers are able to browse the widest selection of adventure and activity holidays holiday and book on or off line with the confidence they’ll get the best possible value and price.