How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Adventure People Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-adventure-people | Feefo

Displaying all 1,222 reviews

Sarah Podolsky

Feefo Verified

Kent

6 years ago

Uploaded media

View all media (5)

What Sarah Podolsky said about The Adventure People:

Great company to deal with

A fabulous company, very knowledgeable about their trips and will go the extra mile to find out any extra information you may want. A dedicated agent with great communication skills is always at the...

Trusted Customer

Feefo Verified

6 years ago

First time customer and will definitely be using again

Would definitely and have already recommended excellent packages offered and great customer service

Trusted Customer

Feefo Verified

6 years ago

Friendly and helpful service, good price

Price was good, service was friendly and helpful.

Anthony Rybicki

Feefo Verified

6 years ago

What Anthony Rybicki said about The Adventure People:

Ok service but did not pass on my request to use my preferred middle name as contact name.

Toby

The Adventure People

6 years ago

Hi Anthony, Thanks for your feedback but I'm really sorry to hear about the tour leader not calling you by your preferred name. As you know, we've always called you Anthony in our emails and we have clear notes on our system to always do this. I can confirm that we also passed this onto your tour operator, in this instance Intrepid Travel, and stressed the importance of it. However, it seems they have not passed this note onto your tour leader in Mexico despite our efforts, so I'm very sorry for the frustration this has caused you. Please feel free to contact me directly on toby@theadventurepeople.com if you have any other comments or feedback you'd like to pass on and I'll be happy to discuss it with you. I hope you still enjoyed your adventure. Kind regards, Toby

Trusted Customer

Feefo Verified

6 years ago

Shona at The Adventure People understood my needs and helped me to pick and book the best trip for me. Nothing I asked was too much for her. I had a great time sailing, one of the best holidays ever....

Trusted Customer

Feefo Verified

6 years ago

Super efficient !

Incredible tour. Booking the tour was easy and the customer service was amazing. They answered all the question I had in mind and were very helpful giving suggestions. Without a doubt will book...

Heather

Feefo Verified

London

6 years ago

What Heather said about The Adventure People:

Great personal service, quick responses to emails.

Leo

Feefo Verified

Currently in Luang Prabang ( Laos)

6 years ago

What Leo said about The Adventure People:

Friendly, efficient, compliant

Everything

Kelvin

Feefo Verified

Crawley

6 years ago

What Kelvin said about The Adventure People:

Costa Rica Traverse; Challenging, fun & a real sense of adventure !

Communication & updates to information for the trip were all handled very professionally. The friendly approach is also a nice touch. The trip itself was absolutely fantastic, both challenging, fun &...

John

Feefo Verified

6 years ago

What John said about The Adventure People:

Excellent service - Fantastic holiday

Excellent Service from start to finish, kept updated from the moment I agreed to go ahead with the holiday and start the booking process. Great advice and regular emails.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo