How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AA Car Insurance Reviews

https://www.theaa.com/car-insurance/

The AA finds the best car insurance deal for you by comparing quotes from our hand-picked group of insurers.

Service

ratings over the past year

Displaying all 31,089 reviews

Trusted Customer

Doncaster

7 years ago

What Trusted Customer said about AA Car Insurance:

AA get it covered.....

The website is easy to use, I saved over £70 per year on my current provider and had my questions answered over the phone. Great cover simple to get, try it.

Trusted Customer

Port Glasgow

7 years ago

What Trusted Customer said about AA Car Insurance:

Delighted to have purchased AA car insurance and will be my "go to" next ti

Easy to manage and quite simple to negotiate the website.

Trusted Customer

7 years ago

What Trusted Customer said about AA Car Insurance:

Offered a good price and simple to sign up.

Trusted Customer

7 years ago

Easy application

Generally very easy the only thing I can’t understand, and this applies to all insurers, is why they need proof from previous insurer of no claims bonus when there is a national insurance database...

The AA

AA Car Insurance

7 years ago

Hi, as we are an insurance Broker, we'll search a number of insurers that are on our panel to find you the best quote based on the information that you have provided. Although proof of no claims can be found on an insurance database, some insurers prefer to have proof of this too.

Trusted Customer

7 years ago

What Trusted Customer said about AA Car Insurance:

Great communication easy to use website would definitely recommend

Trusted Customer

7 years ago

What Trusted Customer said about AA Car Insurance:

Was very good and matched my quote of line on the phone.

Trusted Customer

7 years ago

I would recommend the AA ‘s insurance

Trusted Customer

7 years ago

Average Ive had better responses from other insurance companies

Not too happy with response from my question about having my policy sent to me in paper form

The AA

AA Car Insurance

7 years ago

We're sorry to hear that you've been left disappointed by our response in regards to your insurance documents. If you speak to our Insurance team they'll be able to update your future preferences to change to email documents.

Trusted Customer

7 years ago

What Trusted Customer said about AA Car Insurance:

Clearly laid out and easy to apply. Great value for money too!

Cover highlights clearly laid out and online policy application relatively easy to use. Can't fault the value for money compared to other quotes either!

Trusted Customer

7 years ago

What Trusted Customer said about AA Car Insurance:

Online fine - customer service sounded bored and like it was a chore

When I called to ask questions spoke to a male who sounded Like he didn’t want to be there, gave minimal information, if it wasn’t for price I would have remained with Churchill as their customer...

The AA

AA Car Insurance

7 years ago

We're very sorry for the poor impression this has caused. We're always more than happy to look into any concerns our customers may have and provide feedback/training, if necessary, to our advisers. We're pleased to hear we were able to offer you a price which you felt was competitive.

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo