Service excellent. The lady was very knowledgeable and thoroughly covered all necessary fields whilst being patient and charming throughout the process.
Abbie
Telegraph Travel Solutions
7 years ago
Good Morning Mrs Lynn,
Thank you for the time you have taken to leave your feedback and we are delighted to hear of your experience in booking with our agent Natasha.
We do always strive to provide products and service of excellence to all our customers, so we appreciate your comments in recognising the service she provided.
Once again, thank you for your feedback and we hope that you have a fabulous holiday!
Warmest Regards
Telegraph Travel Solutions
Date of purchase: 27/04/2019
0
Share
PP
Prof. Ronald Purkiss
7 years ago
What Prof. Ronald Purkiss said about Telegraph Travel Solutions:
Easy, helpful and informative.
Date of purchase: 26/04/2019
0
Share
MG
Mr Alan Greenwood
7 years ago
What Mr Alan Greenwood said about Telegraph Travel Solutions:
Probably can't be helped, but I felt there was too much info about what was required, what wasn' t, etc., making the call unnecessarily long.
Becky
Telegraph Travel Solutions
7 years ago
Good Afternoon
Thank you for taking the time to leave us a feedback review of your recent booking with us.
We really appreciate the time this has taken you, and we thank you for all your comments.
On every booking, our agents must complete a full checklist and legal closing statement to ensure the booking is being confirmed correctly.
This is a legal requirement for every booking, and can be quite time consuming so we do thank you for your patience whilst our agent was completing this.
Once again thank you for all your comments, and we look forward to welcoming you on your holiday.
Warmest Regards
Telegraph Travel Solutions.
Date of purchase: 27/04/2019
0
Share
MB
Mr Philip Bowen
7 years ago
What Mr Philip Bowen said about Telegraph Travel Solutions:
Couldn't have been more helpful even though we arranged our own flights.
Date of purchase: 27/04/2019
0
Share
MD
Mrs Rhona Dunn
7 years ago
What Mrs Rhona Dunn said about Telegraph Travel Solutions:
I was asking about changing where we flew from and your staff were extremely helpful and soirted it out with no bother.
Abbie
Telegraph Travel Solutions
7 years ago
Good Morning Mrs Dunn,
Thank you for the time you have taken to leave your feedback and we are very pleased to hear of your experience in booking with us.
We do always strive to meet and exceed our clients expectations and needs, so we are delighted to hear that we were able to do this for you.
We hope you have a fantastic holiday and that we can welcome you on more holidays in the future.
Warmest Regards
Telegraph Travel Solutions
Very helpful, polite and well informed advisor. All queries answered quickly and to our complete satisfaction with no problems putting forward alternative plans for our specific requirements.
Date of purchase: 25/04/2019
0
Share
MF
Mr Malcolm Fairhurst
Leicester
7 years ago
What Mr Malcolm Fairhurst said about Telegraph Travel Solutions:
Justine talked us through the options available and gave us all the information we needed.
Date of purchase: 24/04/2019
0
Share
Trusted Customer
7 years ago
The adviser was knowledgeable and efficient
Abbie
Telegraph Travel Solutions
7 years ago
Good Morning,
Thank you very much for the time you have taken to write this review and we are very pleased to hear of your booking experience.
We do pride ourselves on providing outstanding service and we appreciate your comments in recognising this.
Once again, thank you for your feedback and we look forward to welcoming you on more holidays in the future.
Warmest Regards
Telegraph Travel Solutions
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
