We would recommend that you book directly. Telegraph travel solutions offer no extra value: they do not ensure their suppliers are adequate and that the full package is provided. Further we are...
Read more
Becky
Telegraph Travel Solutions
6 years ago
Good Morning,
Thank you for taking the time to leave a review of your holiday and we really do appreciate the time this has taken you.
We pride ourselves on superior customer service, and products of excellence, and I am very sorry to hear that this was not achieved during your holiday.
I have passed on all your comments, to our Product team, who use comments like these to constantly work to improve our products.
We do hope that this experience, will not deter you from booking with us again.
Once again, thank you for taking the time to leave us a review.
Warmest Regards
Telegraph Travel Solutions
It was all excellent until I asked Broadway Travel if we could alt er our booking to an upgraded room, to which their response that we would be charged a £25 admin fee per person. I did not think...
Enticing advert backed up by a superb booking manager who really knew her job. We were taken through the process efficiently and carefully will full explanations and all our questions answered. ...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
