the TV does not respond to anything and the screen only shows the TCL logo, the remote control works, I tried on another TV. I tried to use the control button built into the TV, it also does nothing....
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Juno
TCL
1 year ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Also please feel free to call us at 0203 795 3308 between 9am and 6pm, Monday to Friday. Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Our Hotpoint Quadrio FF4D finally died (compressor motor). Looking for a like-for-like 2 drawer American style replacement, offering the same quality, size and features, ended when I found the TCL...
il televisore si spegne senza motivo, ho tolto tutti i comandi di spegnimento, ma provando a contattare la assistenza non riesco nemmeno ad inviare il form per richiedere un consiglio.....mai più TLC
I have around 6 TVs at home /all Samsung/. This is the first time I have bought a TCL TV and I am surprised - very good quality, picture etc. I am setisfied up to now.
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Date of purchase: 03/08/2024
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1 year ago
TCL C65 Series Serie C6 Smart TV QLED 4K 43" 43C655, Dolby Vision, Dolby Atmos, Google TV
Dopo neanche due mesi, due righe di led nel pannello. Sistema di gestione dei canali e delle app molto complicato...niente a che vedere con altri sstemi tipo samsung o lg. Mi spiace perchè avevo...
Screen is good but operating system is terrible and crashes regularly
Juno
TCL
1 year ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Also please feel free to call us at 0203 795 3308 between 9am and 6pm, Monday to Friday. Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
The fridge that I received and the fridge shown on the website looks different inside as it shows 2 drawer's in freezer and fridge online on website and what I received are missing those drawers
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Juno
TCL
1 year ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Also please feel free to call us at 0203 795 3308 between 9am and 6pm, Monday to Friday. Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
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