the most annoying TV in the world! Colour is great, sound is great, price is great. However ... when you turn it on you get the TCL logo for 20 seconds, then the Google TV logo for 30 seconds,...
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Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your TV model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Picture quality and detail are really good, colours are very natural and not too vibrant or unrealistic, this was the reason I bought this tv compared to the rest in the shop …
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Juno
TCL
2 years ago
Hi there,
We're thrilled to hear that you're loving your TV! Your feedback is like our secret weapon for making things even better and serves as a wonderful encouragement to our team. Enjoy your new TV to the fullest and download the TCL Home App from the Google Play store and App Store to get the most out of your product!
Best regards,
TCL UK
The screen and image quality is amazing however the UI and reliability is lacking. My screen stopped working after 14 months and am waiting for a warranty repair
Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your TV model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Date of purchase: 09/11/2022
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Trusted Customer
Feefo Verified
2 years ago
TCL 55C805K 55" 4K HDR UHD Smart Mini-LED TV Dolby Vision IQ Atmos
Good value product. Screen requires careful set-up (but lots of on-line guides telling you how to do that) but once its done picture quality is first class. However, it does have a problem with the...
Less than five months after purchase and it died. Warranty is meaningless because TCL wouldn't sort it and told me to send it back to Amazon who also wouldn't fix it.
What is the point of...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
