Great quality picture but not the 'snappiest' of performers. After a few weeks it was pretty sluggish so I did a factory reset and applied software updates - did not help. Amazon have agreed to...
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Juno
TCL
2 years ago
Hi there,
Thank you for taking the time to share your feedback with us. We appreciate your honest review and value your input. We're constantly striving to improve, and your insights are crucial in helping us enhance our products.
We look forward to the opportunity to serve you better in the future.
Best regards,
TCL UK
The TV takes a very long time to connect to the WiFi and when it does, it keeps disconnecting over and over
Juno
TCL
2 years ago
Hi there，
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1. Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Bottom of the range and unfortunately the device is not very configurable. Sound is OK. Bluetooth connectivity is good. TCL TV and sound bar sound goes out of synch with picture, which is annoying....
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Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1. Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Nice remote user interface. Sharp pictures and brilliant colors, Screen uniformity better than other brands, although not perfect. Sound clear with Onkyo speakers. Recommended television, great value.
Date of purchase: 12/01/2024
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JB
James B
Product Tester
Canvey
2 years ago
TCL RP631SSE0UK 631L American Style Fridge Freezer
Absolutely loving our new American style fridge freezer by TCL, it looks stylish and modern and fits well in my home, the water dispenser is a great feature as it doesn't need to be plumbed into the...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
