In starting was good but after 2 week very slow and sometime home screen not working need to switch off again and again then appear main screen
Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Awesome picture quality, great aesthetics, loud sound. However, response is a bit on the slower side and sound quality could be better (bass etc.). Overall, happy with the purchase.
Excellent value 4 money really good picture only negatives tv can be really slow when scrolling through apps etc and remote is flimsy and cheap looking but for the money can't go wrong
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