When turning on, takes about 5 to 10 minutes to become responsive to the remote control, very frustrating when you just want to change channel. Picture quality is fairly good but software is just...
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Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Excellent while it works on our second one in a year and this one has now got faults. Can not talk to anyone in customer service everything is online forms. Wil not take a chance on TCL again. Has...
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Juno
TCL
2 years ago
Hi there,
Thank you for bringing this matter to our attention. To assist you promptly, we kindly request that you reach out to our customer care team at team via email uksupport@tcl.com or Whatsapp https://wa.me/message/U55S6MBTXTU5I1 . Please provide us with details regarding your sku model, along with a comprehensive description of the issue, and include any available error messages or images if possible. We will guide you through the necessary steps and discuss potential repair or replacement options covered under your warranty.
We appreciate your understanding and cooperation.
Best regards,
TCL UK
Excellent tv roku software so easy to use big tiles so you now what App you using has every app you need Netflix prime disney plus,discovery plus, paramount plus, now tv sky store .
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