Thanks for altering us about the high CPU usage on the API gateway server. Much appreciated. I think we've resolved the issue for now and will be monitoring it over the next week.
Thanks again.
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Trusted Customer
Feefo Verified
4 years ago
ExcellentService - quick resolution to my problem.
Very good. Kerris kept me informed throughout and also gave me option to chat box instead of hanging on the phone. Which I appreciate with being very busy.
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Trusted Customer
Feefo Verified
4 years ago
Quick and Professional
Very prompt responses to tickets.
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KD
Kevin Dootson
Feefo Verified
4 years ago
What Kevin Dootson said about Synextra:
Issue resolved in super quick time
Issue resolved in super quick time. Showed efficiency and good communication to advise of progress of the resolution.
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LT
Lesley Thompson
Feefo Verified
4 years ago
What Lesley Thompson said about Synextra:
Quick and efficient
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JD
Jon Davidson
Feefo Verified
4 years ago
What Jon Davidson said about Synextra:
Great fast service
great service, i had changed my phone and needed to activate the app on my new phone, they made this easy to resolve responding quickly to any questions and even tried to call me, excellent...
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SF
Sam Fraser
Feefo Verified
4 years ago
What Sam Fraser said about Synextra:
Excellent service
Excellent service
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TT
Tom Trenholm
Feefo Verified
4 years ago
What Tom Trenholm said about Synextra:
Great service. Dealt with the issue very quickly.
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NA
Nathan
Feefo Verified
Stockport
4 years ago
What Nathan said about Synextra:
THe issues was dealt with quick and the issues was resolved. very helpful.
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