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Symply Pet Foods Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

Disappointed

Good quick service but unfortunately my dog won’t touch it

Rebecca

Symply Pet Foods

5 years ago

Sorry to read your feedback, please contact us for support.

Product reviews

Date of purchase: 25/07/2021

0

LR

Leanne Russell

Feefo Verified

5 years ago

What Leanne Russell said about Symply Pet Foods:

Excellent delivery, really worked for my boxer

Rebecca

Symply Pet Foods

5 years ago

Great! Thank you, Leanne.

Product reviews

Date of purchase: 21/07/2021

0

AC

Alan Colwill

Feefo Verified

5 years ago

What Alan Colwill said about Symply Pet Foods:

Satisfied customer

Excellent service for the product quality and quick response with the delivery

Rebecca

Symply Pet Foods

5 years ago

Great to read your review of Symply, thank you Alan.

Product reviews

Date of purchase: 27/07/2021

0

JF

Jill Fagon

Feefo Verified

Whittle le woods

5 years ago

What Jill Fagon said about Symply Pet Foods:

Great products and choice

Really quick delivery, website easy to use

Rebecca

Symply Pet Foods

5 years ago

Thanks Jill, we are happy to help!

Product reviews

Date of purchase: 23/07/2021

0

LD

Linda Davy

Feefo Verified

5 years ago

What Linda Davy said about Symply Pet Foods:

Dogs LOVED it!! Tasty good quality food

Yes!! Brilliant fast efficient delivery

Rebecca

Symply Pet Foods

5 years ago

Great to read, thank you Linda!

Product reviews

Date of purchase: 22/07/2021

0

DN

Diane Nield

Feefo Verified

5 years ago

What Diane Nield said about Symply Pet Foods:

Great service

Bought online Symply pet food and arrived the following day, the ocean fish was damage and we reported it straight away and received a replacement the following day that’s what I call great service,...

Rebecca

Symply Pet Foods

5 years ago

Hi Temi, thank you for your feedback. We can only apologise for the lack of reply you have received, unfortunately, we have experienced very high levels of orders and queries recently along with staff shortages. Our customer care e-mails have now been responded to and I can see that a refund is currently being processed for you. Unfortunately, we can see no sign of communication on our social media, which is usually replied to within 24 hours. If you could contact me directly on rebecca@canagan.co.uk - I would like to personally assist you with this issue.

Product reviews

Rebecca

Symply Pet Foods

5 years ago

Hi Temi, thank you for your feedback. We can only apologise for the lack of reply you have received, unfortunately, we have experienced very high levels of orders and queries recently along with staff shortages. Our customer care e-mails have now been responded to and I can see that a refund is currently being processed for you. Unfortunately, we can see no sign of communication on our social media, which is usually replied to within 24 hours. If you could contact me directly on rebecca@canagan.co.uk - I would like to personally assist you with this issue.

Rebecca

Symply Pet Foods

5 years ago

Hi Temi, thank you for your feedback. We can only apologise for the lack of reply you have received, unfortunately, we have experienced very high levels of orders and queries recently along with staff shortages. Our customer care e-mails have now been responded to and I can see that a refund is currently being processed for you. Unfortunately, we can see no sign of communication on our social media, which is usually replied to within 24 hours. If you could contact me directly on rebecca@canagan.co.uk - I would like to personally assist you with this issue.

Date of purchase: 14/07/2021

0

Trusted Customer

Feefo Verified

5 years ago

Useless

I paid for Saturday delivery, hadn’t arrived by Friday. Useless service and no response from than.

Rebecca

Symply Pet Foods

5 years ago

Thank you for your feedback. We can only apologise for the lack of reply you have received, we have experienced very high levels of orders and queries recently along with staff shortages. Unfortunately, our couriers misplaced your order but I can see that one of my colleagues contacted you this morning to assist. Please don’t hesitate to contact us again in the future. Thank you for your understanding and patience, Rebecca

Product reviews

Rebecca

Symply Pet Foods

5 years ago

Thank you for your feedback. We can only apologise for the lack of reply you have received, we have experienced very high levels of orders and queries recently along with staff shortages. Unfortunately, our couriers misplaced your order but I can see that one of my colleagues contacted you this morning to assist. Please don’t hesitate to contact us again in the future. Thank you for your understanding and patience, Rebecca

Date of purchase: 23/07/2021

0

DS

Deborah Springett

Feefo Verified

5 years ago

What Deborah Springett said about Symply Pet Foods:

1st class service

Excellent prompt service as always. Good communication through emails.

Rebecca

Symply Pet Foods

5 years ago

Thank you Deborah, we are happy to help.

Product reviews

Date of purchase: 23/07/2021

0

Symply Pet Foods Reviews

Variety Pack Wet Dog Food x 12More reviews of this product (40)View product websiteReally enjoyed the tinned wet food range

Puppy Fuel Dry Dog Food 6kgMore reviews of this product (146)View product websiteGreat helped with digestion

Light / Senior Chicken Dry Dog Food 12kgMore reviews of this product (132)View product websiteThe formula is good for the sensitive diet of our Labrador'

Small Breed Adult Dry Dog Food 2kgMore reviews of this product (139)View product websiteI add a little of this to a small amount of wet grain free and it’s the first time my dog clears his plate regularly

Variety Pack Grain Free Wet Dog Food x 12More reviews of this product (46)View product websiteGood variety of flavours. My dog loves the turkey and duck grain free

Poached Salmon Grain Free Adult Wet Dog Food 395gMore reviews of this product (20)View product websiteDogs loved it and drooled whilst getting it ready

Ocean Fish Adult Wet Dog Food 395gMore reviews of this product (16)View product websiteAgain brilliant and tasty according to the Labrador and Spaniel

Meadow Raised Lamb Adult Wet Dog Food 395gMore reviews of this product (21)View product websitePippa wolfs this down in no time at all and it keeps her healthy

Ocean Fish Adult Wet Dog Food 395gMore reviews of this product (16)View product websiteThis ocean fish is good for pippas bones and keeps them supple

Poached Salmon Grain Free Adult Wet Dog Food 395gMore reviews of this product (20)View product websiteThis is a great product Pippa just loves her fish and I try to give her a selection of canagan plus she can’t have anything with feathers

Puppy Fuel Wet Dog Food 395gMore reviews of this product (57)View product websiteGreat food that our puppy loves

Variety Pack Grain Free Wet Dog Food x 12More reviews of this product (46)View product websiteas explained above in the review

Meadow Raised Lamb Adult Wet Dog Food 395gMore reviews of this product (21)View product websiteas explained in the review above

Puppy Fuel Dry Dog Food 12kgMore reviews of this product (146)View product websiteDidn’t arrive !!!!!!!!!!!!!!

Adult Chicken Dry Dog Food 12kgMore reviews of this product (159)View product websiteMy dog loves symply chicken excellent for his sensitive stomach

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