How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Swell UK Reviews

https://www.swelluk.com

EXCELLENT

Service

4.1

Product

4.2

1,185

153

280

1,753

ratings over the past year

Displaying all 43,130 reviews

Karen Seabridge

Feefo Verified

GBR

3 months ago

What Karen Seabridge said about Swell UK:

Vitalis fish pellets

Very good, fast delivery

Product reviews

Date of purchase: 10/04/2026

Paul Roberts

Feefo Verified

GBR

3 months ago

What Paul Roberts said about Swell UK:

Good business overall

Customer service do respond although not the quickest they do seem to understand issues which inevitably occur. Delivery is usually within the time frames specified, occasionally they do need a...

Product reviews

Date of purchase: 10/04/2026

Bob Pountney

Feefo Verified

GBR

3 months ago

What Bob Pountney said about Swell UK:

poor service

sent the wrong fish still waiting two weeks later for an explanation.

Product reviews

Date of purchase: 10/04/2026

Trusted Customer

Feefo Verified

3 months ago

Excellent timely service, with good product

Product reviews

Date of purchase: 10/04/2026

Trusted Customer

Feefo Verified

3 months ago

Don't look like air stones

Easy to order at a reasonable price and arrived fairly quickly. Items were well packaged and although I haven't set them up yet they look better in the flesh than they do online.

Date of purchase: 03/04/2026

Sonia Lammas

Feefo Verified

GBR

3 months ago

What Sonia Lammas said about Swell UK:

Very dependable supplier and fairly priced

Great service, everything I ordered arrived quickly and in perfect condition. I will definitely be using again and recommending to others

Product reviews

Date of purchase: 10/04/2026

David Wood

Feefo Verified

GBR

3 months ago

What David Wood said about Swell UK:

As always great service

Product reviews

Date of purchase: 02/04/2026

SEAN.

Feefo Verified

GBR

3 months ago

What SEAN. said about Swell UK:

NEVER AGAIN WOULD I USE SWELL

I bought 12 tertra fish from Swell they arrived in dirty water and 11 have since died. I have been keeping fish for 30+ years and my tanks are spot on water quality wise. I have sent lots of emails...

Product reviews

Date of purchase: 08/04/2026

John May

Feefo Verified

GBR

3 months ago

What John May said about Swell UK:

Pond Vac - Good stuff

excellant

Product reviews

Date of purchase: 09/04/2026

Nicholas Mills

Feefo Verified

3 months ago

What Nicholas Mills said about Swell UK:

Great result

Problem with droplet one unit. Swell very understanding and helpful will definitely use swell again and would recommend them to others

Product reviews

Date of purchase: 09/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Swell UK Reviews

Vitalis Tropical PelletsMore reviews of this product (5)View product websiteHave these on a regular basis, never any left in tank, fish love them, I like to buy from Swell they are reasonably priced and very quick on delivery

Golden Bristlenose Pleco Ancistrus 3cmMore reviews of this product (11)View product websiteAs requested, juvenile and in good health feeding on algae and bogwood. Delivery company take care with deliveries,

Plakat Betta 3cm - Betta splendensMore reviews of this product (7)View product websiteUnfortunately there appeared to be some kind of mix up at the breeders, instead of getting a female juvenile red base plakat I got a male red base/ white base half moon that was mature which I...Read more

Tropica Alternanthera reineckii 'Mini' 1-2-Grow!More reviews of this product (16)View product websiteGreat plant growing well after acclimating to tank

Swell Natural Silver Sand MediumMore reviews of this product (11)View product websiteVery good, does need washing before using

Tropica Helanthium bolivianum 'Quadricostatus' 1-2-Grow!More reviews of this product (3)View product websiteAgain good plant plenty of growth once settled

Swell Glass Algae Cleaning PadMore reviews of this product (2)View product websiteVery good for the price I payed, a little bulky for me but it has its uses.

Black Electric Blue Ram 3cmMore reviews of this product (1)View product websiteThey sent the wrong fish.....still waiting for an explanation!! so ive paid for fish i didn't order.

Aquarium Systems Sea Salt Instant OceanMore reviews of this product (36)View product websiteExcellent product, arrived within a few days, and I have done a water change with it and fish seem happy. Had ordered as usual from Amazon, delivery suppose to be via royal Mail. They apparently...Read more

Swell Aqua Oasis Aquarium 50cm - 40LMore reviews of this product (8)View product websiteLovely aquarium, perfect for a betta and a good size for trying your hand at aquascaping. The glass is so clear, I love it.

Dumbo Betta 3cm - Betta splendensMore reviews of this product (9)View product websiteLovely young betta, very pretty colour, healthy, love him

Ista CO2 Refillable Complete SetMore reviews of this product (1)View product websiteGreat for my 100 lt aquarium

Swell Pond Vacuum CleanerMore reviews of this product (136)View product websitegreat bit of kit

NT Labs Pondlab 200 Multi-TestMore reviews of this product (13)View product websiteVery easy to use, although one unit did not have a droplet nozzle. Swell replaced very quickly

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?