Quick service. However had a burst bag of Purigen when package opened. Also bought a fluval nano led marine light a couple of weeks ago for around £107 now found that they are selling the same unit...
Read more
Product reviews
Swell UK
Swell UK
11 years ago
many thanks for your order, and for your considered review. Unfortunately, we do not appear to have had a report of the issue with the bag following delivery, so have not had the opportunity to replace the item. I would be more than happy to consider sending an alternate media bag to replace the torn one, and would ask that you simply call our team on 0161 351 4700, any time.
With regard to the LED lamp, you in fact purchased the Fluval Nano Marine and Reef LED Lamp (25,000K) whilst the cheaper lamp (at £75.89) is the Fluval Nano Aqualife & Plant LED Lamp - 7800k, currently on a clearance sale. We have not altered the price of the Reef lamp at all. I hope this clarifies things for you, but again please do not hesitate to call our team on 0161 351 4700 regarding the media bag, or should you have any queries at all.
C Plumb Office Manager.
Chris Plumb
Office Manager
Swell UK
Swell UK
11 years ago
many thanks for your order, and for your considered review. Unfortunately, we do not appear to have had a report of the issue with the bag following delivery, so have not had the opportunity to replace the item. I would be more than happy to consider sending an alternate media bag to replace the torn one, and would ask that you simply call our team on 0161 351 4700, any time.
With regard to the LED lamp, you in fact purchased the Fluval Nano Marine and Reef LED Lamp (25,000K) whilst the cheaper lamp (at £75.89) is the Fluval Nano Aqualife & Plant LED Lamp - 7800k, currently on a clearance sale. We have not altered the price of the Reef lamp at all. I hope this clarifies things for you, but again please do not hesitate to call our team on 0161 351 4700 regarding the media bag, or should you have any queries at all.
C Plumb Office Manager.
Chris Plumb
Office Manager
Date of purchase: 17/02/2015
0
Share
Trusted Customer
11 years ago
very good service very fast delivery.pleasure to do business with
Product reviews
Date of purchase: 17/02/2015
0
Share
Trusted Customer
11 years ago
Excellent as always
Product reviews
Date of purchase: 17/02/2015
0
Share
Trusted Customer
11 years ago
Fast service Great price
Product reviews
Date of purchase: 17/02/2015
0
Share
Trusted Customer
11 years ago
Good price, prompt delivery
Product reviews
Date of purchase: 17/02/2015
0
Share
Trusted Customer
11 years ago
Always very curteous and delivery is always prompt
Product reviews
Date of purchase: 17/02/2015
0
Share
Trusted Customer
11 years ago
Great service fast delivery..... Very smooth no issues
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.