How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Swell UK Reviews

https://www.swelluk.com

EXCELLENT

Service

4.1

Product

4.2

1,187

154

278

1,753

ratings over the past year

Displaying all 43,126 reviews

Trusted Customer

11 years ago

Fast delivery and great price

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

Item took a week to arrive. Very confusing website states at the top next day…

Item took a week to arrive. Very confusing website states at the top next day delivery after 3pm but states on item takes 4 days and no reason why. Should not sell items that they do not have in...

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

good ervice

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

service good

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

Dealt with all my queries efficiently

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

Customer service is to slow,that my only complaint

Product reviews

Date of purchase: 20/04/2015

Trusted Customer

11 years ago

Would have been excellent had the instructions been included. Not the type of product to…

Would have been excellent had the instructions been included. Not the type of product to be installed by instinct.

Product reviews

Date of purchase: 17/04/2015

Trusted Customer

11 years ago

The service was good.Came before expected date.

Product reviews

Date of purchase: 19/04/2015

Trusted Customer

11 years ago

fantastic service and company

Product reviews

Date of purchase: 19/04/2015

Trusted Customer

11 years ago

fast delivery, my order was delivered in 2 days

Product reviews

Date of purchase: 19/04/2015

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Swell UK Reviews

Evolution Aqua Kaldnes K1 Media 50ltrMore reviews of this product (14)View product websitegreat product no issues so far

Aqua Medic Kalkwasser Stirrer KS 1000More reviews of this product (1)View product websiteWould have been excellent but none of the connections were on properly so I had to do this when it arrived, which you do not expect for something at this expense

Swell Hozelock Ecomax FoamMore reviews of this product (3)View product website

Swell 16w UVC Bulb, 1 plus 1 freeMore reviews of this product (25)View product website

Nishikoi Pond Cocktail 275gMore reviews of this product (11)View product websitefish find it excellent

Swell Shrimp Cocktail 1 litre (135g)More reviews of this product (3)View product websitefish like it

Oase Swimskim replacement foamMore reviews of this product (12)View product websitepoor value for money

Oase Swimskim 25More reviews of this product (13)View product websitethe colection tray should be larger

Interpet PF1 Internal Power FilterMore reviews of this product (3)View product websiteseems good - will depend on how long it lasts

Juwel Day-Lite 438mm / 15 WattMore reviews of this product (18)View product websitedoesn't work - am returning and hope the next one is ok

Hozelock Ecopower 2500 UVCMore reviews of this product (1)View product website

Tetra Algofin 250mlMore reviews of this product (3)View product website

Swell Pressurised Filter and Pump Set 5000More reviews of this product (31)View product websiteSo far, it is working very well (2nd day). Seems to be well made and rugged. I just wish the supplied pipe was more flexible.

Velda Ludwigia Pond Plant 1mMore reviews of this product (7)View product websiteSome of the strands of the plant were not fixed into the holes.

Blagdon Clear Pond 1ltrMore reviews of this product (50)View product websitevery quick delivery

Blagdon Pond Guardian Salt 9.08kgMore reviews of this product (24)View product websitevery quick delivery

Bondaglass G4 Clear 1kgMore reviews of this product (16)View product websiteUsed this to waterproof stone trough - used before, does the trick and lasts 4-5 years

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?